False Advertising on Electric Scooter Purchased on eBay

berry580 on 06/07/2019 - 18:25
Last edited 06/07/2019 - 19:52 by 1 other user

Hi all,

"SUMMARY:

I paid for an electric scooter rated at 10.4Ah 30V.

But the seller actually shipped me one that's rated 8.8Ah 24V.

What would you do?"

Fully story is below:

I purchased an electric scooter from a prominent seller on eBay. It was advertised at 10.4Ah 30V

A month later, the scooter stopped working altogether.

Seller offered to give me an upgrade at extra cost or return back to seller for repair. I took up the upgrade offer.

Seller advised I no longer need to send back the original scooter to them. My brother wanted a shot at fixing the old scooter and after dismantling it, the battery pack clearly says 8.8Ah 24V.

Would you do anything if you were me? If so, what would you do?

Electrical & Electronics Electric Scooter

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Comments

  • whooah1979 on 06/07/2019 - 18:29
    +4

    Lick the leads.

    What is happening with Ozbargain?

    • Baysew on 06/07/2019 - 18:32
      +4

      You won't believe what happened next!

      • altomic on 06/07/2019 - 18:55
        +3

        Why ozbargainers hate this one simple trick!

  • chumlee on 06/07/2019 - 18:34
    +1

    Yeah, I would buy from a bricks & mortar store

  • Ocker on 06/07/2019 - 19:00

    So why did it stop working "altogether"? Would not have been the battery, unless it was flat of course.

    • berry580 on 06/07/2019 - 19:03

      It appears the battery/circuit board died.

      That's besides the point though. The seller has accepted that their product had failed and offered an upgrade option which I've taken up.

  • Ocker on 06/07/2019 - 19:10
    +6

    So, if you have taken up their upgrade offer then that is the end of the story. Go and see an auto electrician and get a proper diagnosis of the old scooter - maybe a simple and cheap fix.

    • berry580 on 06/07/2019 - 19:53
      -6

      Would be appreciated if you read my post properly.

      I do apologise in advance if I haven't be blatantly clear enough.

      • JimmyF on 06/07/2019 - 21:25
        +1

        you can't take the upgrade and then claim the org scooter was the wrong one and get a refund.

        • berry580 on 07/07/2019 - 01:48

          I'm more so thinking along the lines of acting out of principle.

          Don't you think it's just so wrong?

          As at the end of the day, the fact that I've since received a replacement of a different model doesn't hide the fact that I've originally been sold an inferior model on purpose.

          • Halo375 on 07/07/2019 - 12:12

            @berry580: If you had to dismantle it to find out, there’s a good chance the seller didn’t know either.

          • Jcww on 07/07/2019 - 17:19

            @berry580: That’s ebay’s MO buddy, it is what it is.

  • berry580 on 06/07/2019 - 19:50
    -2

    I think some people ain't understanding my question.

    I paid for an electric scooter rated at 10.4Ah 30V.

    But the seller actually shipped me one that's rated 8.8Ah 24V.

    • pinchies on 06/07/2019 - 20:06
      +4

      No, I don't think we are understanding. You asked what we would do, but it sounds like you've already acted?

      • berry580 on 07/07/2019 - 01:37

        I found out I got ripped only AFTER I received my replacement.

    • chumlee on 06/07/2019 - 20:06
      +2

      So speak to the seller about it

    • JimmyF on 06/07/2019 - 21:26
      +1

      I think some people ain't understanding my question.

      We understand, but you said

      Seller offered to give me an upgrade at extra cost or return back to seller for repair. I took up the upgrade offer.

      Anything regarding the first scooter now a moot point.

    • elgrande on 07/07/2019 - 08:05

      And you ended up with 2 scooters? For extra cost?

  • AdosHouse on 06/07/2019 - 21:05

    The upgraded one you are paying up for will probably be 10.4Ah 30v.

  • smogg on 06/07/2019 - 21:21

    Take a photo of the battery pack clearly showing the 8.8Ah 24V label and send it to the seller.

  • akyeeeahdude on 06/07/2019 - 21:41

    I don't get it - so you're asking us what we would do because you paid for a 10.4ah 30v scooter but got a 8.8ah 24V and the seller did not offer you a partial refund. Instead, you paid the seller more to have a 10.4ah scooter to replace the now faulty 8.8ah?

  • berry580 on 07/07/2019 - 01:33
    +1

    Too clarify, the upgrade is for a totally different model altogether. It has nothing to do with battery size.

    So sounds like ozbargainers are pretty cool about it. It's like buying a 128gb iphone and then ended up getting 64gb iphone.

    I personally think it's pretty wrong, despite the fact I've already received a replacement.

    • ssquid on 07/07/2019 - 03:33

      You don't seem to realize the seller has ripped you off twice. Once for selling a faulty product (whether or not it matched the listing is pretty irrelevant if it died completely) and twice for making you pay for a replacement.

      • berry580 on 07/07/2019 - 09:02

        Replacement is for a totally different model.

    • fantombloo on 08/07/2019 - 11:48

      I get you. And I too am bewildered that others here, who are often anal about getting the last cent of value from a deal, are just like "meh" about it.

      Speak to the seller. Leave an appropriate review.

  • ozbjunkie on 07/07/2019 - 08:37

    Contact seller, show him pics, ask if he knew, and say you're not happy but will give him a chance to explain before you contact eBay.

  • Densor on 07/07/2019 - 09:03

    Don't worry so much. The charger will be rated at 30V to charge a 24V battery. The power demand of the motor will be totally different from the storage capacity of the battery. It is always hard to get a Chinese eBay seller to list the exact specifications of such things when they don't have the slightest idea of what they mean in English.

    Just enjoy your new "upgraded" model.

  • crashloaded on 07/07/2019 - 20:37

    Send him a poo in the mail.

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