BP Gift Card new conditions

LLiz1 on 02/07/2019 - 10:51
Last edited 09/07/2019 - 05:46

BP gift cards have updated their conditions of use:
1) one card per transaction
2) minimum amount use is $5
3) split payments not allowed with either gift card or credit card.

Not sure how they are going to manage if you don't have cash on you to make the difference.

Update: 5/7/19 expanded customer care comments.

The bp fuel card and the bp giftcard are different forms of payment and have different terms and conditions. These conditions have not changed.

The fuelcard can be only use one card per transaction - these cards are applied for by businesses with valid ABNs.

The giftcard can be used in the same transaction as a credit or debit card however 2 giftcards can not be processed on the same transaction - a gift card can be purchased by any customer at a BP station to use at a later date.

Kind Regards,

Odette

BP Customer Support Team

Phone: 1300 1300 27 | Fax: 1800 612 671

www.bp.com.au

Automotive

Related Stores

BP Australia
BP Australia

Comments

  • specks on 02/07/2019 - 11:08
    +2

    So what happens if I have less than $5 left on the giftcard???

    • Liz1 on 02/07/2019 - 17:58

      You lose the money

      • mskeggs on 02/07/2019 - 18:09
        +4

        I think fair trading/ACCC will disagree.

      • specks on 03/07/2019 - 00:18

        or do they mean, the transaction must be >$5 in order for a giftcard to be used?

  • WreckTangle on 02/07/2019 - 17:52

    And what happens if I put in $20 fuel but only have $18 on gift card with no split payments…siphon it out?

    • Liz1 on 02/07/2019 - 17:59
      +4

      Don't think the brain trust at BP has thought it out fully

    • Levathian on 03/07/2019 - 13:57

      That's dumb.

      I pay with multiple gift cards and card combinations at Caltex all the time.

  • Neoika on 02/07/2019 - 20:20

    I do not think this is new. However, these conditions may not be enforced.

    • Liz1 on 03/07/2019 - 05:47

      I have an older BP Fuel card that didn't have the "one card per transaction" printed on the back.

      When I used it a few days ago at Johnston St Fitzroy, the manager told me that and refused to accept credit card as split payment and said only cash. Luckily I had enough.

      When I asked where did it say that, he said somewhere on back.

      Checked the newer cards I received at home and there it was, now printed on back.

      It was annoying and I've previously done split payments with the same manager

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