Hey guys,
First time posting on the forums. I need a bit of advice. So last friday on the 31st of May, a Victoria Police car rear ended my brand new car. An inspector was at the scene and took details of everything (including my wife and children sitting in the car).
When she was about to leave, I asked them about their details and how I would catch up to this as it's not my fault. She said, yeah you can just ask your insurance company to claim and they all drove away without giving me any information. I know they should have. I think the driver was drunk. His partner didn't breath test him, but she did breath tested me. I don't drink.
Short of the long is that I'm stuck with the insurance company asking for details and the police not releasing the driver's details. Do I have any recourse here with Vic Police on Freedom of information etc?
Edit: Wow, this is such an overwhelming response. I'll try and respond to every post. I went to the police station nearest to the incident and the officer there said she knew who the officers at the scene were, and took my details. She said, she'll have them call me back.
I just thought they deserve at least a second attempt at doing the right thing. I have the footage uploaded to many places and backed up as well.
I shared the footage with the insurer, they agree I'm not at fault and promised to refund the excess once recovery is made. They also asked me not to do anything else at this point e.g. talk to the police again.
Edit 2: So I haven't heard back from the police station ( I didn't think they would). I'm getting mixed impressions from people in the comments asking for footage and others warning of staying away from vigilantism. I thank you all for giving me advice and providing with good information.
Edit 3: An update for anyone still following the thread. I went to the police station nearest to the incident again and a sergeant came to talk to me. He was really concerned about it all and apologised many times, saying this shouldn't have happened ie delay in providing me details. He went in to collect the reports and cleared up the legislation with me as well. He provided me with the details of the driver at fault and the inspector responsible for the report (who seems to have lied to him that she provided me details before leaving). Nevertheless, I came home and updated the details to my claim, called the insurer and they've agreed to waive the excess, took my bank details and the refund will be given in 3 business days. They've also already received a quote from my repairer but the assessor needs to update the claim. But that'll probably be ok.
Thank you everyone for all the help. I really appreciate it. Now to see, if I should take back my complaint? :thinking_face:
MS Paint diagram?