So I am a gambler and signed up for Amaysim electricity late last year on a 32% discount (supply and usage) deal offered to Amaysim mobile phone customers. I've been watching the bills carefully to make sure that the discounts flow through.
All has been well until the current quarter end bill. Amaysim stated the wrong on-line reward to be credited to the next bill for paying on time ($0.00 instead of $11.31).
A quick call (no waiting) to Amaysim fixed the anomaly, but I wondered if I would have noticed if I wasn't monitoring the bills closely….and how many other accounts might be in a similar situation. If you are with them, check that the online reward on the quarter end bill is 32% of the sub-total (before adjustments) in the details section.
The Amaysim plan is working out to be 13% cheaper than the AGL plan I was on before switching (without taking the joining up sweetener into account). I've moved on from their mobile plan but am happy to take their energy deal!
I can only think this happened is because you are a gambler.