Veteran Silicon Valley Research Analyst and one time mentor to the Zuck himself Roger McNamee explains to Sam Harris how most of the largest tech businesses - Facebook, Google, Microsoft and Amazon - escaped regulation to create a nightmare known as surveillance capitalism.
Amongst other things he explains how:
the business model followed by these businesses involves creating psychological disturbance in their users so that they reveal their deepest emotions and drives. Which usually means anger and hatred.
the torrent of data collected by these businesses allows behavioral prediction and manipulation of their unconscious users to do everything from buying stuff to changing votes via marketing to one scenarios to anyone with the money.
the user is not only a product but rather fuel like a resource that is constantly mined for free.
the only reason this happens is lack of regulation and through tight regulation of data we can still have most of the benefits these businesses provide and avoid the current nightmare situation. The GDPR is a good start but more must be done.
https://samharris.org/podcasts/152-trouble-facebook/
Oh yeah and Apple really is a better company like it or not. It is the only company mentioned here not acting like an evil douchebag towards it's users for extra profits.
I just find it funny that google’s motto is no longer “don’t be evil”