I did pest control last Tuesday and paid $300 for a 2 storey 5 bedroom house on 600sqm land. Tell me your thoughts after reading as I am actually quite annoyed.
One guy came and spent 50 mins to do the bakcyard and he sprayed pretty much everywhere.
He then came inside and put some drops in kitchen cabinet hinges - he said he can’t spray inside, but if any bugs around and they consume the drop, they will take back to their next and get killed.
He then said I’m going to dust the skirtings and edges of roof inside your house including the man hole and it should take me 10-15 mins. I was working from home so didn’t really follow him around. We used the same company last year and it was good. However my mum was at my place at the time and she said she didn’t see him spray much at all.
He came into my office room and gave me the invoice, he didn’t spray my office at all btw and I had to remind him to do the garage. I questioned him and he said he done it all, so I paid it as he said anything give the company a call because we have 6 month warranty.
The next day I called their company as I had a think about it and feel it’s not right. How can you spray the whole house in 15 mins and I mean when you spray, it should leave some mark on the floor when it dries up, but I saw bringing. The boss called back and said he believe the guy did the right thing and maybe it’s just a mis communication. He said their products won’t leave any marks on the floor once dried up. Again he said if any issues within 6 months give them a call.
So on Saturday morning, we woke up and saw heaps of ants on a tin of baby formula inside the kitchen!! We never have mat problems in the kitchen before! I thought it’s weekend maybe just leave it till Monday. However the same night I saw heaps of them inside the pantry as well! I don’t understand why they suddenly alll came out after pest control, was it because the chemical upsetted them?
So I texted the boss and said I want it sorted ASAP that night. No answer. No phone call on monday, so I called him this afternoon. He heard it was me and said before you go on, I’m at a job now and can’t really talk. Can you call the office and arrange a time with the admin? So I did, he phone went to voice mail and no one called back! I’m beyond frustrated, do you think the whole 15 mins inside is enough sound right? How can I protect myself on this? It’s not cheap and it’s far from being great service. Fair trading??
Use a different company next time. Tell your neighbours and friends to avoid them.