$10 Apology Voucher for Delayed Shipping with any Order @ Chemist Warehouse

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alvian on 27/03/2019 - 17:08 chemistwarehouse.com.au (620 clicks)
Last edited 28/03/2019 - 00:56 by 1 other user

Chemist Warehouse is suffering major delays in its online delivery system and online orders are taking up to 14 days to be sent. It is sending $10 voucher for your next order as an apology. I can see no minimum spend or expiry date for the voucher in the e-mail.

If you need something non-urgent from Chemist Warehouse (those $10 credit for $x from Groupon are nearing expiry), then now is a great time to buy. Free shipping with $50 order, or $25 with Shipster.

Don't forget to get some freebies with $30 order.

Note: The $10 apology voucher is sent separate to the order confirmation e-mail.

Related Stores

Chemist Warehouse

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  [Deactivated] on 27/03/2019 - 17:12

  Used mine Groupon last week, too bad

• 

  LHSolutions on 27/03/2019 - 17:17

  +1

  Thanks,
  Just made an order and received $10 Apology Voucher for Delayed Shipping.

• 

  Maverick-au on 27/03/2019 - 17:18

  -3

  Chemist Warehouse is suffering major delays in its online delivery system and online orders are taking up to 14 days to be sent.

  I don't know who these companies bother, there is no reason why these orders can't be sent same day even if they had to use email to send the details to the store with the address and a label.

  But no this is too hard and would require some thought and a desire to look after customers.

  • 

    [Deactivated] on 27/03/2019 - 17:28

    +12

    They're too busy ripping off their employees to look after their customers.

    • 

      crayner on 27/03/2019 - 18:21

      +2

      Yep, there's nobody to pick and fill the orders as their warehouse employees are striking for wages that are in line with industry standards, permanent employment instead of casualised labour hire and an end to sexual harassment in their workplace.

      https://www.smh.com.au/business/workplace/chemist-warehouse-…

      • 

        lgacb08 on 27/03/2019 - 19:41

        Yeah but they already start plan B with contracting out the warehouse to another 3pl, so it's a matter of time before they make everyone in the warehouse redundant.

    • 

      Diji1 on 27/03/2019 - 18:29

      +1

      too busy ripping off their employees to look after their customers.

      And that's before we get to the six foot "WE ARE CHEAPER" sign budget.

      Ironically the six foot "WE ARE CHEAPER" sign budget may be the reason they're not cheaper.

  • 

    skwashd on 27/03/2019 - 17:29

    +14

    In this case there is a reason.

    Chemist Warehouse have been underpaying their workers for years. EBA negotiations broke down. The workers went on strike. On Monday, Fair Work ordered CW back negotiations with the union. The company had tried getting the workers to vote on EBA not seen by the union.

    If using the voucher you might be waiting for a while for your order. There's no one to pack and ship the orders.

    • 

      havebeerbelywillsumo on 27/03/2019 - 17:53

      Like Dominos, they just lost my custom….not that they'd care unless enough go the same road.

    • 

      lbft on 27/03/2019 - 17:53

      +2

      Allegations being made of some really nasty behaviour on CWH's side too, including petty things like manure being dumped near the striking workers and more serious things like vehicles hitting workers and death threats.

      • 

        Diji1 on 27/03/2019 - 18:32

        Getting Amazon levels of worker treatment.

        Things are going to get a lot nastier. We are in the middle of the fourth industrial revolution where computers and robots take over massive swathes of the whole economy on a scale we have not seen before.

        Just removing one industry alone eg trucking. is going to lead to massive social upheaval as in the previous ones. However many sectors of professional and low education industries are going to be automated. It is not going to be pretty.

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  Louis89 on 27/03/2019 - 17:27

  Can I use the voucher to reorder my current order and then cancel the current order?

  • 

    alvian on 27/03/2019 - 17:31

    Someone will have to try it. I cannot see how CW is going to stop that short of cancelling and refunding your new order.

  • 

    lbft on 27/03/2019 - 17:46

    The email says:

    Note: If you do need to cancel your order and do not wish to redeem the $10 voucher above, please click on this link to process your cancellation.

    So I assume they've thought about people doing that, although who knows whether it'll be enforced.

    • 

      alvian on 27/03/2019 - 17:49

      You have it the other way round. Use the $10 voucher on a new order, before you cancel the old one.

      • 

        lbft on 27/03/2019 - 17:57

        The way I read it, use of the voucher is contingent on not cancelling your order at all.

        Whether you get away with it is another matter.

• 

  Joyoz on 27/03/2019 - 17:57

  Order Confirmation
  We Are Currently Processing Your Order.
  SPECIAL ALERT
  Due to unexpected logistical issues we are experiencing delay of 2-4 days on current orders.

  No $10

  • 

    alvian on 27/03/2019 - 17:58

    $10 voucher is sent in a separate e-mail. Mine took 40 minutes after order confirmation.

    • 

      Joyoz on 27/03/2019 - 18:07

      Thank you. Good to know and prompting me to use the vouchers.

    • 

      MaccDogg on 27/03/2019 - 22:20

      Good to know. Thanks

      • 

        MaccDogg on 28/03/2019 - 10:59

        12hrs and no voucher unfortunately

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  gunso on 27/03/2019 - 18:20

  $10 extra daigou profit

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  fromau1 on 27/03/2019 - 22:23

  Must be careful, just online order their vitamins, but only one month to expire.

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  goatwomble on 28/03/2019 - 00:01

  Interesting. I placed an order last Wednesday, and the site says "shipped", and AusPost have a tracking number (but no tracking info).

  No parcel received, no apology voucher either.

  My first Afterpay installment is due tomorrow too.

• 

  matyd on 28/03/2019 - 09:34

  Boycott

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  MaccDogg on 28/03/2019 - 10:59

  12hours later, no voucher.

  • 

    viki8702 on 28/03/2019 - 11:07

    Yeah same, no voucher.

  • 

    alvian on 28/03/2019 - 12:01

    I'm sorry to hear that. I've expired the deal.

    • 

      MaccDogg on 28/03/2019 - 12:08

      All good, thank you for your service

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  OneIdiot on 28/03/2019 - 12:19

  It's not just 2-4 days delay as per their email. I placed 2 orders on 18th March. They are still to be shipped.

  • 

    alvian on 28/03/2019 - 12:26

    Order confirmation: 2-4 days delay.

    Apology e-mail: up to 14 days delay, sorry, here is a $10 voucher.

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  lbft on 28/03/2019 - 16:35

  +1

  Chemist Warehouse caved, so things will probably start moving soon (although that's got to be a nasty backlog to clear now).

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  fantoo on 31/03/2019 - 08:47

  I emailed them saying where is my parcel and they send me $10 apology voucher