I was looking for a deal on a Honda Civic 2018 “Hail Damaged” VTI-S and made an offer $19,000 “yes i know how much this this are going for” and Alto Honda BLACKTOWN had it for $24,990 i know my offer was low and i have even pushed it to go to $19,500 because i know its there last clearance day sale on Sunday 18/03/2019 . First i had a call from a Danny and said for $20000 come in and see what he can do but i said if you cant reach it i dont want to waste my time coming in. When i tried to get back to him I had a lady name Ally answer the phone and i told my final price was $19,500 and i also said i dont want to waste my time but both told me to come in. The thing what upset me most is i came all the way from the city while raining hard with my family and my 4 year old daughter hoping and anticipating that the offer will be honored! And i did mention im ready to sign and dont want to waste my time coming back for nothing twice. As soon as i got in Danny spoke to me and said $20000 and I said il have a think to show my dad and Brother the car. but when i was ready to negotiate another person came in the picture and said they cant do $20000!!! so whats up with that Alto Honda!!! if you couldnt meet my offered price why waste my time and the last guys approach me said i wasted there time for offering that price! When they could have told me NO in the first place. Now tell me Alto Honda should i have reason not to be upset about this!!! Thanks for wasting my time and a very bad weather!!! and after misleading me that i can get a better deal!!!! and looks like they also have change from hail damage to brand new!!! such a nice job done here from the sales team
Car Dealer Not Honoring Promised Price
Comments
My head still hurts from getting hit with the wall of text
ROFL
It is a thoroughly used tactic from the car dealer to harvey norman to the local mattress store. Getting you into the store is always step one. You need to realise that the price is not final until it is on paper and signed.
If it happens to you, you have the right to give them an earful then leave. That's it.
Bingo
Bring the low-baller in to put in a signed offer, to then bring their offer up to a more reasonable level
XXXXXXX
my comment now deleted!!
forgot its a new member troll post
I saw the South Park episode "Asspen" about Timesharing.
Reader's Digest Scratch Cards…
There really are no prizes.
Play stupid games, win stupid prizes 😂
TLDR
You offered $19,500.
They offered $20,000.
You declined the offer.
You returned but the offer was not reissued.
Nope
OP offered $19,500
They suggested $20,000, but come in and they'll see what they can do
OP offered $20,000 but they wouldn't do it
On a car advertised for $24,990
Yeah a 20% discounted offer? I would've messed with op as well 😂
Sorry. My TLDR game thrown off by textwall.
I made an presumptuous inference.
Dealer never offered $20,000. Only mentioned the number out of context.
Dangling an attractive price as a carrot and then refusing to honour when the (potential) customer comes in is considered acceptable, is it? No wonder why car salesmen have a putrid reputation. If 20% discount is outrageous as you say, then say so first and move on.
BTW, I recently got a (new) car at a 22% discount on the listed price. I had met him previously regarding a different unit. When this car became available the conversation with the salesman over the phone was "can you do $XXX?" He said yes and I promised to come into the dealership by the next day and we signed the paper. Oh and before you say the list price would've been inflated….it was similar on their system and Redbook.Rebook only list trade-in and private sell prices, not dealer prices.
And the car was what exactly? And a demo or new? Did you do a ppsr?
And it's just a carrot, there's no commitment. They would've been seeing if op is flexible in their offer or not.
They're just offers being thrown around. Unless op was prepared to put a deposit down over the phone, then it's just numbers being thrown around.How far away op is to the dealership, or weather/family BS is totally irrelevant
@spackbace: Redbook DOES list dealer prices (or recommended prices by the manufacturer).
This was not the car I bought but have a look;
https://www.redbook.com.au/cars/details/2019-bmw-x5-xdrive30…
or
https://www.redbook.com.au/cars/details/2019-toyota-camry-as…The car I bought was not a demo and was unregistered at a company dealership. Delivered to me 4 months after the date of manufacture.
Typical car salesman…trying to introduce doubt by asking an irrelevant question like "Did you do ppsr?". Yes, I did even though it was not required as the car's title is guaranteed by the dealership.
@Amaris: Sorry missed the new car part. Redbook quotes full RRP before on-roads.
1 example. 1. Forget the hundreds of examples I've seen. You've had 1.
@spackbace: 3 actually personally near or above 20%….so far. Many more if you look in new car forums on WP
@Amaris: Wowwwww 3! Holy crap ya got me… 3?!
Well shit you've proven your point with such a large sample base@spackbace: How many cars is a person likely to buy in 10 years. I've bought 3 and have been able to get near or above 20% on each. If I've been able to do that then I'm sure other would be able to as well, in spite of what you say….and as a car salesman, you do have an interest in telling everyone that no one can get 20%. I'm sure you've seen this but the Automotive forum on WP has many comments from people achieving similar discounts. All/ some of them maybe lying but I know what I've got so far.
Also Redbook DOES list driveaway prices with recommended dealer delivery/ LCT, etc. Just have a look.
@Amaris: I tell people there's a difference between RRP and advertised/special price. I'm assuming op was asking discount off advertised price, and that's not RRP. Mainly because ending in "990" is not typical of RRP pricing.
If a car is on special, you won't expect a further 20% off that unless something is wrong, or the car is massively overpriced. RRP is a different story, and many manufacturers will advertise a car on special at about 10% off RRP, and you negotiate a further 10% off.
My key statement in my original comment was that it was 20% off advertised. Given its advertised as a hail damaged car, it wouldn't be advertised at RRP, it would be discounted as a result.
And no, Redbook doesn't list full drive away. That Camry Ascent has an RRP over $30k
@spackbace: The cars I've bought were admittedly not on special. They were priced at the RRP as most cars are. The last car I got was only 6 months into its model life so not a runout. I got 20% the advertised price at the time. The car OP is referring to is hail damaged, therefore was advertised at the price mentioned. Looking at the RRP for such a car is irrelevant.
Initially you sounded surprised (fake, I'm sure) that I was able to 20% off a new car. Now you've changed tact and say the OP's car was already reduced and therefore couldn't be further discounted.Anyway, MY key statement was that if the offer is outrageous, just say so rather than wasting everyone's time. However, from what you mentioned, it seems bait and switch is accepted tactics even in new car dealerships.
and BTW, you definitely should have a look at Redbook new car. It is worth knowing what your potential customers have access to.
Redbook does list the drive away RRP as $31400/- for NSW when you goto the desktop site and enter the State. It will not be identical to the figure you use but will be close.and BTW, you definitely should have a look at Redbook new car. It is worth knowing what your potential customers have access to.
Redbook does list the drive away RRP as $31400/- for NSW when you goto the desktop site and enter the State. It will not be identical to the figure you use but will be close.Cheers, I was on mobile, listed it as $27,700.
All our prices are freely available on our website anyway, and it's not something we mess around with
However, from what you mentioned, it seems bait and switch is accepted tactics even in new car dealerships.
Bear in mind, we're getting 1 side of events from OP, and given the need to mention the weather, it's definitely not a level-headed retelling of the story.
Most of the time we'll try to grab a credit card deposit over the phone, or bring them in if they're reasonable. If the customer hasn't actually seen the car (important for used car/hail damaged car), that would be something we'd aim on before we negotiated on price.
@spackbace: I agree that weather/ distance is irrelevant.
It is indeed a one sided story but in general I'd expect the price to be honoured if the customer is told they can do a certain price over the phone. There is no place for 'messing with' a customer.
It's not a promise until it's written on a contract and you then sign said contract. Any verbal negotiations prior to your signature is just that… negotiations, not promises.
BTW I'm going to guess the prize was a box of tissues.
Edit. Damn you TB. I can't believe you just fell for one of these new member posts. You know, the ones that never respond and make the whole post a waste of everyone's time. FU TB.
Damn you TB. I can't believe you just fell for one of these new member posts. You know, the ones that never respond and make the whole post a waste of everyone's time. FU TB.
But it's fun to leave a reply for posterity
Lmao I almost got triggered too, these new account trolls are good and getting better every day.
I wonder if these are made by OzB to drum up fake activity
Ditto, guess it was too early for me to check the user name and sign on details…..
Back to that new years resolution…. sigh
OP just trying to shame them into "honoring" the "deal"
https://www.productreview.com.au/listings/honda-dealersonori…
Is this a question or a rant? What did Alto Honda say when you asked them. Salesmen lie and if they have to do that to get you in the door, they will. Pressure selling is easier to do face to face than it is over the phone, 90% of selling is getting the customer in the door. If they have to do that by lieing to potential customers, they will. It may not pay off for them every time, but it does pay off.
I went and looked at a car recently and called them before I left (1.5h drive to get there) I asked them “is the price negotiable?”, and the salesman told me it was (no price mentioned). I got there and put in my best price, and the salesman told me “no, this is a fixed price car, that sticker price is the lowest price.” I thanked them for wasting my time, walked out of the dealership, never to return.
I wouldn't want to buy a car that is hail damaged and has had the tyres relentlessly kicked by the OP.
It's not a legit promise unless it's a pinky promise.
…and shake hands with spit inside :)
My mate just bought a new one with hail damage last week for $16300 I think he said it was the VTi-LX recons he wouldn't have bought it if it wasn't so cheap.
Challenge them to a duel
I think the car dealer probably realised you don't know how to use a comma, and fined you for it. Rightly so.