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Samsung Galaxy S10 Plus 128GB Dual Sim Unlocked Black $1116.80 Delivered (Grey Import) @ QD_AU eBay

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Samsung Galaxy S10 Plus 128GB Dual Sim Unlocked Black $1116.80 Delivered (Grey Import) @ QD_AU eBay
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Regie69 on 20/03/2019 - 08:31 ebay.com.au (564 clicks)
Last edited 20/03/2019 - 16:22 by 1 other user
PULL10

12 months local store warranty in Australia (for "Brand New" items)*

30 days store warranty (for items in all other conditions including "New: Never Used")*

Items can be returned to Sydney for repair services for your peace of mind

Warranty covers manufacture defects

Warranty does NOT cover errors caused by improper usage of the product out of its limitations and/or intended purposes (this also includes firmware reinstallation and alterations)

Buyers do not require any warranty documentations when claiming warranty

Buyers pay for return postage

24 hour Dead On Arrival (DOA) warranty

If DOA, buyers are required to inform us within 24 hours of item arrival (based on tracking info)

We will remotely confirm the DOA with buyers through email and/or eBay messaging

Once confirmed, a free pick up and replacement will be arranged accordingly

*Some products come with manufacturer's warranty and will only be applied when specified in our Description section. For more information, please check our warranty page or simply contact us via eBay Message

Dead Pixel Screens

Dead pixel occurs when there is a dot (or dots) that shows a different colour than it supposed to. Either condition described below can be classified as "dead pixel" and is eligible for repair or replacement (if received in 24 hours):

Dead pixels MUST be visible to the naked eye

The dead pixel MUST be located on the centre/in the middle of the screen

The amount of dead pixels on screen equals or exceeds 9 despite where they are located

Dead pixels that are software detected but visibly normal to the naked eye is not covered by our warranty or DOA.

All products are GUARANTEED NEW & GENUINE!

Your satisfaction will be guaranteed as you are provided the most accurate description

We import our stocks in order to provide you with the best prices

Buyers have the right to return the item if they are unsatisfied

We reserve the right to apply a restocking fee if:

The returned item is 100% brand new, unused condition. A $35 restocking fee may apply.

The item is returned as opened/used while it is remorse return. A 20% restocking fee may apply.

The item is not returned in complete packaging which includes accessories, retail box and/or other bundled items. A 50% restocking fee will apply unless the remaining contents are returned.

The item is locked to prevent other people from using or has physical damage. A 50% restocking fee will apply.

Original 10% off eBay Sitewide Post

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closed Comments

  • stirlo on 20/03/2019 - 08:43
    +3

    Geez, pretty restrictive warranty conditions and shouldn’t they be required to have a 24 month warranty to comply with Australian consumer law?

    • stirlo on 20/03/2019 - 08:45
      +2

      Looked closer, this is Grey Import so dodgy warranty makes sense

      • scuderiarmani on 20/03/2019 - 08:59

        Not as far as eBay is concerned.

  • SpaceNinja on 20/03/2019 - 08:49
    +2

    Dead pixels kill the deal.

  • Kentrolla on 20/03/2019 - 08:55
    +1

    Didn't know dead pixels were still a thing with new phones these days.

    • scuderiarmani on 20/03/2019 - 09:00
      +2

      They are probably just trying to cover themselves with a policy they can't enforce.

      • Kentrolla on 20/03/2019 - 09:02

        Hmm doesn't sound like too good of a deal then lol.

        • scuderiarmani on 20/03/2019 - 09:04
          +4

          If an item isn't as described, you can refund it within 30 days without issue.

          If you paid via Paypal, it will protect you for 6 months.

          These conditions are all complete bullshit and are designed to take advantage of people who don't know their rights.

          I may just report their listing too. We'll see if eBay cares anyway…

          • Kentrolla on 20/03/2019 - 09:07

            @scuderiarmani: Yeah that 6 month thing is definitely true. I bought a server based software a year ago that died after 4 months due to the developers pulling out. PayPal refunded the full amount.

            • scuderiarmani on 20/03/2019 - 09:10

              @Kentrolla: I had a seller that regularly had deals posted here, of which I ensure I comment when I see. They tried the exact same things, with a DOA Gear S3 Frontier, I even sent it back at my huge expense (not knowing better) and they than asked for a video of it's faults while THEY had it. Also have an AU in their name :)

  • scuderiarmani on 20/03/2019 - 08:57
    +19

    24 hour Dead On Arrival (DOA) warranty - Yeah nah, eBay protects me longer than that.

    Buyers pay for return postage - Yeah nah, eBay covers that

    If DOA, buyers are required to inform us within 24 hours of item arrival (based on tracking info) - Yean nah, eBay….

    The dead pixel MUST be located on the centre/in the middle of the screen - tell eBay that

    A $35 restocking fee may apply - good luck, eBay will hate that

    Screw a company trying to make up their own rules. Nothing worse than sellers adding AU to their name when they are using it to their advantage.

    • miq on 20/03/2019 - 09:06

      Wow, that’s ridiculous. Good find.

      • scuderiarmani on 20/03/2019 - 09:11

        And that's not all the problems. Literally none of that they will get away with.

  • theguyrules on 20/03/2019 - 09:14
    +2

    qd_au were pretty good back in the LG G4 days. Not sure how they are now.

    • techno2000 on 20/03/2019 - 09:50
      +1

      I bought a new Note 9 from them recently precisely because they have a good rep and great feedback score.
      The Note 9 was sealed and works fine.
      Hopefully i never need the warranty.

  • Sonca on 20/03/2019 - 09:30

    What am I missingi here guys? Im trying to buy a 2nd hand note 9. Everyone claim that it's Aus stock but lost receipt. They give IMEI and Serial number and say that, just check that, it will show Aus stock….but finally, there is no where to check that number's original. My point is, not talking about brand new phone but as 2nd hand owner, does it really matter OZ or grey import? How to even know that?

    • Steptoe on 20/03/2019 - 09:42
      +1

      You're missing the Forums.

    • ebosh on 20/03/2019 - 10:05

      I've never bought anything secondhand from Ebay or Gumtree for that exact reason. Having said that, I religiously keep receipts of all phones and gadgets that I buy in the event I ever decide to sell something. I've got a mint 128gb Note 9 that I bought from JB back in August that you're welcome to PM me about if you are interested.

    • Sonca on 20/03/2019 - 10:07

      The constant 10% off from Ebay is deal breaker to get 2nd phone from auction. Gumtree, Marketplace can not beat that ! Sometime 512GB duos at lower than 850

  • cittris on 20/03/2019 - 10:09
    +1

    My personal experience with warranty and qd_au has been very poor.

    A Nokia I purchased from them became faulty after a month(charging port). The phone was sent back and after 5 weeks the phone was returned to me fixed.

    Unfortunately a few days before i got the phone off my mum to send away for repairs she dropped it and cracked the screen, which i told qd_au about prior to sending the phone.

    The phone i received back from qd_au however had even more damage unrelated to the cracked screen. There were several deep scratches across the screen from top to bottom.

    I contacted qd_au who stated it was my packaging that damaged the phone and that's how they received it. I asked for photos which they sent me and it only showed the cracked screen and none of the deep scratches thus proving that the damage occurred after they received it.

    I responded explaining that and providing even clearer photos of the damage and since then qd_au have stopped responding.

    eBay say that it's been too long since the purchase to do anything about it and I can't use Paypal as it was purchased with eBay gift cards.

    So yeah, not a positive experience.

  • fromau1 on 20/03/2019 - 10:21

    Ist inclu gst?

  • nubzy on 20/03/2019 - 11:01
    +1

    QD_AU are fine, but be aware that you will be up for 3-5 weeks wait if you need to make a warranty claim. You will save a few hundred $$ off local prices, but need to weigh up whether the inconvenience of being without your phone whilst they send it to Taiwan is worth it. They do have a local PO Box here in Sydney to send it to, but you have to pay return postage and then they handle everything else.

  • AussieDaddy on 20/03/2019 - 11:24

    This seller is based in Taiwan so doesn't that mean this is a grey import?

    • scuderiarmani on 20/03/2019 - 11:30
      +2

      Yeah it is, hence why I hate the deceiving name.

      • lplau on 20/03/2019 - 12:56
        +1

        not sure if the items are shipped from australia or not. But if it is shipped locally (e.g. bulk imported) then i guess they can call themselves _AU.
        Or maybe AU doesn't mean Australia, could be their surname? LOL Au (Pronounced as: Oww) is a valid surname in chinese.

        Lol, I remember back in the day when UGG was named "UGG Australia" and the company was actually owned by americans, and products were made in china. After a few lawsuits they changed their name to just UGG.

  • jasswolf on 20/03/2019 - 11:33
    +1

    Another thing being overlooked here: this year's Exynos genuinely is poor step-child of the SD855 for everything except single core performance, and that's up significantly on the SD855 as well.

    Take a look at thorough reviews that cover your use cases in order to get an idea whether or not you'd prefer this, or a factory unlocked, AT&T or Sprint S10 from the USA.

    • Sammyboy on 20/03/2019 - 11:35

      The battery performance appears to be a big difference again too

      • jasswolf on 20/03/2019 - 11:36

        Last time it appeared to be mostly due to the scheduler, which has been modified a few times since, but this time it's outright inferior silicon.

        • Sammyboy on 20/03/2019 - 14:28

          The review on theinquirer said they had to rejuice at 4 to 5hrs constant screen time. Tomsguide got 12hrs with the snapdragon version. Its enough to either make me wait, or get the US/China version sanpdragon version and forgo Volte (which Lebara doesn't even use anyway). Ironically its the snapdragon versions which are cheaper on ebay. Yet I would have thought its the other way around since Samsung should be theoretically saving money using their own chip!

          • jasswolf on 20/03/2019 - 14:44

            @Sammyboy: Yeah, reading around there's a lot of issues with standby and sensor drain. That'll get patched out, but there's no denying that the Exynos will be inferior outside of basic apps usage.

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