I bought my mum a present (Belkin Powerhouse - charge dock for iPhone + Apple Watch) which she opened just a few days ago. She messaged me from home telling me that it doesn't work. Becos my mum isn't very tech-savvy, of course I had to double check myself and sure enough, the item is faulty. (Neither the watch charger or iPhone charger will work when plugged straight into wall.)
The thing is, the item was purchased just before Christmas and I've since misplaced my receipt :(
Would it be possible for me to get a refund/exchange or is it too late? The item was only opened a few days ago.
I know it's my bad for losing the receipt but the item is still pretty much in top condition other than being opened.
Just wondering if it's worth the hassle for me to exchange it or should I just take the L.
Thanks OzBargainers!
Did you pay by card? I think you can use a bank statement as a receipt?
https://www.accc.gov.au/consumers/prices-surcharges-receipts…
A receipt can come in the form of a:
Other types of proof of purchase include: