Westpac Sent Letter Outlining Changes on Credit Cards Which Don't Affect Me

About 3 months ago I changed to WestPac a Credit Card after quite a bit of research. The T&C are changing on 1 March 2019 and they send me a page and a half of small print about changes happening to 5 or 6 different cards, and none of them match the name on my CC, similar but different. So why include a letter with my statement that doesn't affect me? Time to change banks again??

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Comments

  • do the changes affect the WEstpac altitude black and altitude amex cards?

  • +3

    Yes post a thread on Ozb & change banks, correct

  • +3

    Yeah I'd put myself through the hassle of changing.
    Do it. That'll show em.

  • +6

    Lol you are considering changing banks because they sent you a standard letter which doesn’t apply to you? Hahaha you are seriously precious!

  • Why does hsbc send me a letter every month saying I have $0

    I spend .00009 of a second thinking about it, through it in the bin, and return to life

  • What did Westpac say when you called them and asked for clarification?

    • +2

      They asked something like how much my car cost and something about high yield investments.

  • How dare they keep you abreast of changes at the bank. Post a thread on OZB and changing banks is the right thing to do! I'd consider writing to the financial ombudsman, royal commission, APRA, you local state and federal member of parliament and calling ACA (I think some other people here have the hosts direct number).

  • You should be required to do an IQ test prior to posting Ozbargain imo

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