Did Subaru Screw Take Advantage of Us - What Should I Do?

jesho on 06/01/2019 - 10:10

Hi Guys,

Last week my partner took her Subaru Impreza into the dealer to address two outstanding recalls on the model. Only when she dropped the car off in the morning they told her it would cost approx $150 and that they'll also clean the air conditioner. Obviously, there should be no cost associated with the recall and we were, therefore, paying $150 to clean the air conditioner. I was pretty furious picking up the car, it seems like they were being very opportunistic and conniving in finding something to do and charge for whilst the car is already there and their staff is already working on it.

I want to call up and complain but I don't really know where I stand. The guy did tell my partner about the cost and that they'll clean the air conditioner when she dropped it off but they made it out as if that was the cost of rectifying the recall and they'll do the AC clean for free.

I want to call up to complain but I'm not very good at these things. Do you think there is much point in my doing it? Have any of you had similar experiences? For what its worth, if my partner was told that the work to address the recalls was free would you like us to clean the AC for $150, she would have definitely said no. I'm pretty galled that they would even try something like this.

Thanks,
Jesho.

Automotive

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Comments

  • wordplay on 06/01/2019 - 10:16
    +58

    typical stealer$hip tactic.

    • solidussnake on 07/01/2019 - 12:24
      +1

      Yeap when I had my new 06 wrx they would always call me up and try and sell me on a new cabin airfilter and clean for $200 I would have to hold myself back from laughing and hanging up on them

      • macrocephalic on 07/01/2019 - 15:32
        +3

        The dealership that our car has been serviced at did a 'wheel alignment' on the first service - which the factory manual specifically says is not required. I know they actually did it though - because they've made the alignment worse. When I complained, they said they'd credit the money back to us off the next service. The next time it went for a service there was, or course, no note of this in the system, the the service advisor who I'd spoken to 6 months ago no longer worked there. My wife eventually got the money back, but only after refusing to leave until it was done.

        The car is supposed to have fixed price servicing, but there's no way to find out what the 'fixed price' is in advance.

        Basically, I wouldn't trust a dealer service department if they told me the sky was blue.

  • [Deactivated] on 06/01/2019 - 10:19
    +18

    Clean the air-conditioner??? What a load of shit!! They probably replaced the filter which you could do yourself for $20 - $40. Yeah they totally screwed you. Dealer service centers come up with all these crazy things which don't need doing are very over priced.

    Not much you can do about it now though, you were told about it and you agreed to it.

    • Mrbean007 on 06/01/2019 - 12:02
      +10

      Lol that's if they replaced it they probably didn't even touch it or just grabbed the compressor and dusted it typical stealerships.

      • John Kimble on 06/01/2019 - 12:06

        well, according to the OP, they didnt say "replace" , they said "clean"…

        • whooah1979 on 06/01/2019 - 12:10

          OP weren't present. Their female partner was.

          • John Kimble on 06/01/2019 - 12:12

            @whooah1979: I meant the original post. The word clean is used four times.

              • John Kimble on 06/01/2019 - 12:20
                +8

                @whooah1979: Probably true, but not very PC to say these days though.

                Although I'm relatively clueless with cars too. :/

                I saw two youngish (20s to 30s) women attaching a Bunnings trailer to their car the other day…seemed to know what they were doing. Was suitably impressed.

                • whooah1979 on 06/01/2019 - 12:29
                  -8

                  @John Kimble:

                  I saw two youngish (20s to 30s) women attaching a trailer to their car

                  Were they Irish? I find them to more hands on than other women. They may also drink many blokes under the table.

                  • John Kimble on 06/01/2019 - 12:35
                    +2

                    @whooah1979: No idea, just walked past at a fair distance and did not talk to them.

                    • MITM on 06/01/2019 - 14:04
                      +4

                      @John Kimble: You're supposed to go over and ask them for help to change your tyre or something and then get their phone number. Play the game JK.

                • bobbified on 06/01/2019 - 12:35
                  +5

                  @John Kimble:

                  I saw two youngish (20s to 30s) women attaching a Bunnings trailer to their car the other day…seemed to know what they were doing. Was suitably impressed.

                  But if you said it out loud, you would've been called sexist (for assuming they couldn't in the first place!) lol!!

                  • HardlyCharly on 06/01/2019 - 15:50
                    +2

                    @bobbified: That's because it is sexist to assume that, pathetic too.

                  • callum9999 on 08/01/2019 - 08:12

                    @bobbified: You say that as if it isn't a sexist thing to say. Assuming a women can't do something because of her gender is the very definition of sexism…

                    Do more men become mechanics? Absolutely. Amongst non-mechanics, is there a big gulf in car maintenance knowledge between men and women? I find that hard to believe. In my experience, the majority of both genders know very little.

                    • bobbified on 08/01/2019 - 11:44
                      +2

                      @callum9999:

                      Assuming a women can't do something because of her gender is the very definition of sexism…

                      It's not that they can't do it, most seem to choose not to. Is it sexist to assume that most garbage collecters are men? They're "educated guesses" based on facts and figures.

                      Stop trying to oppress women by forcing them to do things they obviously don't want to do to satisfy your gender equality ideas! lol

              • EmCKay on 06/01/2019 - 12:32
                +12

                @whooah1979: I don’t mind being the first to bite at this. I’m female, I look after my own vehicle and I am mechanically minded.

              • HardlyCharly on 06/01/2019 - 15:52
                +1

                @whooah1979: Neither do many men. Surprise, different people have different interests, feel sorry for you if you haven't figured that out yet. Ignorance sure must be bliss..

              • jesho on 06/01/2019 - 21:11
                +15

                @whooah1979: Upvoting for my misses who says this is 100% bang on, PC or not.

                • [Deactivated] on 07/01/2019 - 03:30
                  +1

                  @jesho: What are you missing?

                  *missus

              • savage bargain on 07/01/2019 - 11:51
                +10

                @whooah1979: Here's another bite: I have boobs yet I've been able to overcome my 2 X chromosomes enjoy cars/motorsports since birth, be part of the uni motorsport design team during my engineering degree, and have modified cars.

                I find interest in cars with the people I know is 50-50 guys and girls. It's not only frustrating having boobs and needing to buy something for the car where the salesman talks to my hubby instead (whose lack of interest in cars means stealerships have also ripped him off), but for the guys who aren't that interested in cars, it's also not fair to just assume that because they have balls they are mechanically minded. e.g. When Father's Day comes up, my own Dad has zero interest in any product that appears in the ads, and finds it frustrating it's just assumed that's what he likes (just like I wish those products were on special for Mother's Day!). My Dad is passionate about cooking; I fix things at my parents place.

                Everyone should be able to enjoy whatever interests them regardless of their bits.

                • bobbified on 07/01/2019 - 12:42
                  +3

                  @savage bargain:

                  Everyone should be able to enjoy whatever interests them regardless of their bits.

                  No-one is saying you can't enjoy it. The opportunity to learn and enjoy is there. You're free to do anything you want and it's been like that for quite some time now.

                  It's just that at the current state, there are many times more men that have mechanical knowledge of their cars than women. It's not a good thing, but also not a bad thing.

                  Although I do think of how awesome it'd be if one day I got a flat tyre while driving and my girlfriend offers to get out and replace the tyre!

                  • Miss B on 09/01/2019 - 00:25
                    +2

                    @bobbified: I'm not into cars but can do the basics, mostly from having crappy cars in the past. One of my ex boyfriends had no idea how to change a tyre. He was getting really angry, so I offered to do it for him, which just made him more angry.

                    He chose to call roadside assistance rather than have his girlfriend change his tyre for him. I guess it might have gone down differently if he knew how to do it and I offered though.

                • decr on 07/01/2019 - 18:13
                  +1

                  @savage bargain: What a great comment, that's so true. I'm male and couldn't care less about cars. My neighbour rides a motorbike and she's a nice person. Not that I like motorbikes either, but if that's what she wants to do then who am I to discriminate, it doesn't matter what bits she has.

                  Good on ya.

        • Mrbean007 on 06/01/2019 - 12:13
          +2

          Lol just reread funny how they said it will cost you $150 and we will clean the aircon your partner should of stopped right there as soon as they mentioned money and tell them where to go unfortunately don't think you can do much as your partner agreed to it.

        • [Deactivated] on 06/01/2019 - 13:21
          +2

          I think the dealer were simplifying and her selling her a product call "a/c clean'" which would have included replace air filter, blow compressed air through, spray anti-fungal/mould, about 10 -15 mins work (including finding the correct air filter on the shelf).

          But who knows really what they did, maybe they replaced the filter, maybe they didn't, I wouldn't be surprised either way.

    • itsdougie on 07/01/2019 - 19:46

      The missus got screwed on this too at the Subaru dealer. All they do is connect a steamer to the filter vent behind the glove box. 2 min job for the junior apprentice then walk away and come back later. It is a huge rip! I only know this because I probed the apprentice who drove the shuttle on the next service.

      • KevinFine on 08/01/2019 - 10:32
        +2

        ahem!

        The missus got screwed
        I probed the apprentice

        You SIR are in command of the english language

  • PVA on 06/01/2019 - 10:20
    +18

    Yep, complain to the dealership and directly to Subaru too.

    • UFO on 07/01/2019 - 20:47
      +1

      This… CC'ing the Subaru HQ into the same letter, so the dealer knows you'll also reported up.

      Mentioning the ACCC and how the dealer has made money off of a recall notice unfairly would also be of benefit.

  • Levathian on 06/01/2019 - 10:26
    +1

    Not surprised. I have an MY18 Impreza with 12 months servicing- old model had 6 month servicing. 6 months to the dot after purchase I started getting calls, texts and emails from various people at the stealership telling me I was 'overdue' for a service. It got to the point where they were calling almost daily so I gave in and called up and asked what was going on and the lady said it was an 'error' and she'll take me 'off the list'. I call BS, obviously this overservicing scam is very effective. Other people on WP have complained about similar tactics.

    • jesho on 06/01/2019 - 21:16
      +2

      Such a pain, surely they'd be incentivised against kind of behaviour by now. Personally, I was tossing up between a Civic or Impreza for the next car. I'm sure Honda is just as bad but this incident has certainly soured my feelings towards Subaru.

      • Levathian on 06/01/2019 - 21:40

        I got turned off Honda when I realised all their cars have an oil sensor, and if that sensor says you need a service you have to have one. Even if you've done less than 12 months or 10000km. Some people had to have services at like 8000km which is nuts.

        But apart from the expensive servicing and the crappy engine, the current impreza is a really nice car.

    • aspirepranesh on 07/01/2019 - 11:18
      +1

      I don't work at a Dealership, but I work for possibly the largest company (maybe a monopoly I would say), which provides and manages all of the software for the car dealerships.

      I train these sales people and service staff (who think they know everything) on how to properly manage the systems to correctly identify and notify customers appropriately for their service (when it is due and not willy nilly)

      Most of the time, it is a human error that causes the texts (mostly automated), emails (again mostly automated) and phone calls which drop into someone's list and they simply call without checking the data. Given a lot of it is run on software, it is not 100% fool proof, but it needs human intervention to work properly.

      The amount of time I spend breaking my head with these staff to simply use their logic and do the right thing … is simply too much! Bottom line, most of them think they know everything and they don't want to learn or take ownership and simply blame it on someone else… all the while, the poor customers are getting annoyed!

  • qwerty on 06/01/2019 - 10:30
    +7

    A can of anti bacterial car air con cleaner can range from $30 to $50 retail at repco + whatever the price is for the Accumulator + labour for taking apart and vacuuming the ducts so $150 isnt exorbitant at a dealership

    Your only issue was that it was underhanded sold as part of the recall so i would go on that angle instead of getting upset about the price

    • jesho on 06/01/2019 - 21:12

      Yeah, that's the plan. Will advise how it goes.

    • mezje on 07/01/2019 - 18:18
      +1

      Not a chance they did any of that and not common practice for a dealership to undertake something like that. What would even trigger them to say it is required?

      They MAYBE used a cleaner through the system but they sure as hell didn't disassemble anything.

  • conservative on 06/01/2019 - 10:56
    +9

    Nothing. You should've told them no to everything except fixing the defect.

    Toyota do the same thing during services.

    • jesho on 06/01/2019 - 21:17

      And I would have said no. They only got away with it because the misses didn't know any better. Frustrating lesson to learn.

      • Jackson on 08/01/2019 - 00:36
        +1

        This is why before the lady drops off the car I remind her 3 times to tell them they dont work on the car beyond what we are taking it in for without calling me first. It sounds a bit harsh but it actually makes it much easier, for her also.

        One mechanic told me when taking a car for a pink slip that "if any single issue costs less than $50 we will just fix it without calling you". I responded with "really?" and I walked straight out.

        Another bloke put new wiper blades on without calling me and wanted 50 bucks, and when picking up the car I got the call, spoke to the mechanic and told them to take them out. When he said he had already installed them and he cant sell them to anyone else, I told him to put them on the next blokes car without telling him, as long as they arent on mine.

        The other week my local Nissan dealer wanted to charge me 165 to tell me why my car which had only done 50k, bought from them and serviced at Nissan since new, had multiple knocking and clicking sounds from one of the wheels. I took the car to another Nissan dealer and they fixed the issue during the regular service for free.

        The upshot is that when you walk into a dealership, prepare yourself appropriately, know what you need (as far as you can) and then your most powerful weapon is to say "no way" and walk out. Theres always someone else who will do an honest job.

  • griffy on 06/01/2019 - 11:06
    +5

    Did you get an itemised tax receipt showing them charging for the recall? It'd help your case when you complain to Subaru, maybe even get them to refund you that portion.

    • jesho on 06/01/2019 - 21:18
      +1

      Yep, I'll use it! Cheers

  • mbck on 06/01/2019 - 11:13
    +1

    car dealers, what a scum. Typical lowlives though.

    It'd be hard to fight them.

    Obviously they will itemise 150 as the air conditioning servicing. So when you complain, they will see it as you giving them consent to work on the air conditioning service. You can argue they said otherwise, but it'll be your words against theirs.

    • jesho on 06/01/2019 - 21:19

      Yeah, that's it. Not arguing that the misses didn't consent just that it was underhanded.

      • mbck on 06/01/2019 - 21:28
        +3

        Definitely. I'm not even involved and I'm pissed lol

  • [Deactivated] on 06/01/2019 - 11:18
    +7

    I bet they didn't even service the ac.

    • Gandalf the Thrifty on 06/01/2019 - 13:18

      A non-dealership mechanic would never do such a thing
      /s

  • akyeeeahdude on 06/01/2019 - 11:25

    At my 30 000km service (28 000km on the odometer), when I dropped the vehicle off, the Nissan dealer offered me a wheel alignment for a special price and recommended that it was done each service. He also said that he knew I had taken up this offer before (I serviced it at the same dealer as the first owner - they didn't realise the ownership had changed). To be honest, I've owned many cars and I've only ever had a wheel alignment done when replacing tyres or on the off chance I hit a pot hole etc. To me it seemed opportunistic and I've never had any unusual tyre wear on any of my vehicles.

    • AdosHouse on 06/01/2019 - 12:16

      That's not really underhanded. I get my wheels done every service too. Not at my dealership though, I get it done at a tyre place, I trust them more than dealership apprentices.

      • [Deactivated] on 06/01/2019 - 13:23
        +6

        There is no need to get a wheel alignment done every service under normal driving conditions.

        • macrocephalic on 07/01/2019 - 15:35
          +1

          Westpoint/Salters in Brisbane have admitted to me that it's their policy to recommend it every service. The car owners manual specifically says that it doesn't need it.

      • [Deactivated] on 06/01/2019 - 13:26
        +2

        This is what I call over servicing your wheels and steering components.

        Perhaps if you live on a corrugated road or hit a lot of kerbs you may require this.

        • AdosHouse on 06/01/2019 - 13:47

          I don't think once a year is too much.

          But I guess I'm used to the VY Commodore and it's low profile tyres. I like to get them done once a year to ensure long life of the tyre.

          • [Deactivated] on 06/01/2019 - 13:49

            @AdosHouse:

            low profile tyres

            I love the look of 20s on the VY.

            • AdosHouse on 06/01/2019 - 14:16

              @[Deactivated]: Only had 18s. I had a ride in my mates VZ with 20s, hit a pothole and I had to put my spine back together. But yeah it looked nice, as long as you had good brakes discs that didn't rust over in the centre.

          • brendanm on 06/01/2019 - 17:44
            +1

            @AdosHouse: That's just because the vy commodore has rear suspension that was designed around the time that Noah was starting on the ark.

            • AdosHouse on 06/01/2019 - 17:59

              @brendanm: LOL, true, same as the engine.

              At least the VY had the rear toe adjustment that the earlier models didn't have. And to be fair, at least the Commodores had IRS. Still a lot of brand new cars with Live Axle.

      • akyeeeahdude on 07/01/2019 - 16:28

        Alignment or a rotate and balance mate?

        • AdosHouse on 07/01/2019 - 16:29

          Alignment, rotate and balance.

  • whooah1979 on 06/01/2019 - 11:29
    +1

    The guy did tell my partner about the cost and that they'll clean the air conditioner when she dropped it

    The CS told your partner that the maintenance would cost money.

    • jesho on 06/01/2019 - 21:22
      +5

      His line was "We'll clean the AC because we're accessing it anyway and the service will cost $150". Doesn't even sound like he asked, was just telling her. She didn't really think to say no don't do that.

  • Cheeper on 06/01/2019 - 11:44

    Typical stealership con. Nothing you can do about it but learn from the experience.
    I wonder if they did replace the a/c filter? They like to charge for things and not do them.
    Never trust them.

  • John Kimble on 06/01/2019 - 12:08

    Has she paid already? What does the invoice/receipt say? It usually lists the work done, labour etc (yes they probably make up or exaggerate some or all of this).

  • ipiok on 06/01/2019 - 12:42
    +4

    I'm not sexist nor meaning to come across rude… but if your partner knew it was a recall and knew there would be no cost and still agreed to pay $150 for the air conditioning to be "cleaned" I don't see the issue… is it morally wrong of the dealership… yes of course… but seriously common sense, try it sometime.

    • jesho on 06/01/2019 - 21:25
      +4

      Fair point. In her defence, she didn't know the recall was free and their line of "We'll clean the AC because we're accessing it anyway and the service will cost $150", I'd argue, was meant to mislead her. Frustrating.

  • chumlee on 06/01/2019 - 13:12

    Did they give you an itemized tax invoice?

    If they did not confirm cost with you I would be making a complaint.

    Sometimes emailing your question to an auto media outlet like carsguide or caradvice is worth pursuing as they contact the business on your behalf if your email is published

    • jesho on 06/01/2019 - 21:26

      They did. Hmmm might try your suggestion but not sure if I can be bothered, but if I also feel If I don't do anything they'll think this behaviour is okay..

  • p1 ama on 06/01/2019 - 13:17
    -3

    I don't understand the problem. You (or your partner) were told about what they were doing and you agreed.

    I was pretty furious picking up the car, it seems like they were being very opportunistic and conniving in finding something to do and charge for whilst the car is already there and their staff is already working on it.

    They might well be doing that, but by your own admission, your partner agreed to the $150 charge for the air-conditioning clean, I don't see any problem there.

    I want to call up and complain but I don't really know where I stand.

    No leg to stand on, why not get your partner to take some responsibility for agreeing to it. If anybody should be calling up, let her do it. It's her car, she agreed and it's her problem. You'll just come across as someone who has no idea what the situation is making a fuss about nothing.

    The guy did tell my partner about the cost and that they'll clean the air conditioner when she dropped it off but they made it out as if that was the cost of rectifying the recall and they'll do the AC clean for free.

    Then your partner should know better.

    I want to call up to complain but I'm not very good at these things. Do you think there is much point in my doing it?

    No.

    Have any of you had similar experiences?

    Yes, I just refuse the additional service and say I just want my recall rectified and they've always said fine.

    For what its worth, if my partner was told that the work to address the recalls was free would you like us to clean the AC for $150, she would have definitely said no. I'm pretty galled that they would even try something like this.

    Your partner should know better.

  • brendanm on 06/01/2019 - 14:00

    Typical dealer. Why did your wife even agree to it?

  • MITM on 06/01/2019 - 14:08

    Like a moth to a candle - you got burnt.

  • dlovep on 06/01/2019 - 14:13
    +1

    Somehow for $150 it made you upset, but look at the bright side, your partner learnt a lesson for not "Agree" to whatever over the phone and for yourself maybe it's time to steer away from dealership service, which might save you more than $150 in a long run.

  • Baysew on 06/01/2019 - 14:35
    +5

    Does - "would you like fries with that" ring any bells?

  • jesho on 06/01/2019 - 21:10
    +24

    Hey, guys thank you for all your feedback, I really appreciate. Based on some of the feedback, I've decided to end things with my partner. It's only $150 this time but how much will it cost me in the future? I can't afford these kinds of slip-ups :D

    That was a joke, but in all seriousness, I didn't expect this from Subaru. I will still call tomorrow and say I found the tactic to be underhanded but I'm not expecting much. Hopefully, the misses has learnt a valuable lesson.

    Cheers,
    Jesho

    • field1985 on 06/01/2019 - 21:44

      I had to deal with Subaru when I had a takata airbag replaced. They tried to offer similar stuff, but I just made it clear I didn't want any work besides the recall.

      "they told her it would cost approx $150 and that they'll also clean the air conditioner

      It sounds like they pressured your wife into getting the work done and your wife didn't object.

      Not much recourse in my opinion, unless you can prove your wife did object to the work.

      Count yourself lucky it wasn't $1,500 for a new XYZ, and remind the wife to categorically refuse any work outside whats requested.

      • MessyG on 07/01/2019 - 13:51
        +1

        Honestly the way they've worded it sounds like 'we're going to charge you for this recall repair but hey we'll clean your aircon too', not 'we'll do the recall work, would you like an aircon clean for $150?"

        They know what they're doing. Many unassuming people who aren't ripoff merchants and assume that most people are like them fall for this stuff. I know I did when I got my first car, and no one around in my life to warn me that this is what they do. Now I'm jaded af and side-eye them while they're talking to me and they don't dare even try it on.

        • field1985 on 07/01/2019 - 15:51

          It's standard practice in just about every business you will ever encounter. Cars, Real Estate, Fast food, etc, etc.
          This is why business studies/economics should be taught in high school.

          McDonald's doesn't ask "do you want to pay extra for fries with that"
          They ask "Would you like fries with that" - If you answer yes, they add it to your order, but you never explicitly agree to paying for them, just like the OP's wife in this situation.

          Businesses will always offer you their services, or they wouldn't be in business.

          • MessyG on 07/01/2019 - 18:38

            @field1985: But they didn't say "would you like an aircon clean with that?", they said "we'll do the recall job and clean the aircon, that will be $150". It wasn't posed as a question.

    • Lockieasy on 07/01/2019 - 18:40

      $150 sounds about right for one's first lesson in stealership practices so I wouldn't get too worked up about it. Another expensive one to look out for is when they say you need to change your tyres.

      Tell her to tell them not to do it and instead provide a quote. That way she can compare prices and get them changed cheaper elsewhere (provided they even require changing at all).

      • Ti-au on 07/01/2019 - 23:03

        Apparently they are getting a divorce, so no need to tell her anything as problem solved.

  • Kranbone on 06/01/2019 - 22:26

    I'd speak to the dealership first and ask them to explain why they had to "clean the air conditioner". If the response isn't satisfactory, speak to the manufacturer.

  • Dreamcast on 06/01/2019 - 23:28

    Well wish me luck then. Have to take my 2016 wrx sti under warranty to the dealership this week. Getting gear crunching in 5th gear. My mechanic has seen this issue a few times now.

    No mods on the car at the moment for them to use that as an excuse, but guranteed they'll throw some BS like "harsh driving". I mean it's only a wrx sti right. I probably shouldn't be shifting above 3000rpm. /sarcasm.

    Good joke about you breaking up with your partner though, lol. Something similar happened to someone I know. Charged $120 to fill up the washer bottle.

    Will be good to see what they say to you tomorrow.

    • solidussnake on 08/01/2019 - 08:00

      Jeez good luck mate, Similar thing happened to my 2015 EVO X Final Edition 3rd gear would crunch, dealership said it was an issue so a new gearbox went in. Now 2nd and 3rd gears crunch really bad agreed it was a problem so a new 5 speed shifter assembly went in still didn't fix it. Gave me my car back and Mitsubishi head office says they're sports cars and it's meant to be like that went to ACCC and all the run around ended up selling my car at a loss just to get rid of it.

      • Dreamcast on 08/01/2019 - 09:21

        It's meant to be like that? Ehh what a bunch of muppets. Heck my old celica with a 6 gear box didn't have such issues.

        This is what annoys me. You want to enjoy your car, but you can't. The thing is, the guys at the dealerships seem to come across as useless and from the stories I hear. It seems gear box issues are too complex for them.

        Surely if they put a new box in and issue still occurs, that it relates to something else causing the issue. Unless of course, just bad boxes in a row.

        Suprised they didn't rebuild it. That is, just change the synchro and or gear that required replacing.

        While you got more than most do, it's a real shame. What are you driving now?

        I really don't want to drive auto /paddle shift :/

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