Hi fellow bargain hunters. I posted a topic on whirlpool initially to get some advice but thought I would broaden the scope here on OzB too. I might even be lucky enough to get the attention of someone working in the industry or VA that can properly look into my case as the help I've gotten from baggage services so far has been rather lacklustre.
See the original thread here:
https://forums.whirlpool.net.au/forum-replies.cfm?t=2773975
The TL:DR version is that VA lost my check in baggage on a domestic flight from Mel to Per. Baggage was a box containing some car interior parts and all my shopping from Melbourne. The compensation limit doesn't even come close to replacing the contents, and it's widely known they rarely ever maximise the payout claim anyway.
The box had labels all over it, and the one lady from VA Melbourne that cared enough to look deeper confirmed with me based on last scanned, the box has left Melbourne and had a cargo detail attached to it.
I've been issued a world tracer reference no with no updates or results. I even informed them they got my flight no wrong on the database but they haven't yet amend it, not sure if that'll hinder retrieval.
I also went to the contract logistics handler who may have mixed my baggage up with commercial cargo and on 3 occasions, they said they didn't find anything.
I'm now wondering if my box may have been left somewhere in Perth airport's cargo hold unnoticed, otherwise it would've been scanned in some other location by now. It's been almost 3 days since it went missing.
Im at wit's end now. I don't have enough social media exposure to trigger a movement so VA will take my case more seriously. I'm fully aware there are hundreds, if not thousands of cases such as mine everyday. So, I'm hoping any advice or help rendered to me here may give me an advantage.
Thanks in advance!
Sometimes it shows up weeks later…