Can Harvey Norman Cancel Game Pre Orders? and More Questions

Rukiata on 23/12/2018 - 10:04
Last edited 23/12/2018 - 10:04

Hi can harvey norman cancel game pre orders? I pre ordered DMC 5/6 with them with a gift card, would I get the credit back on a gift card?
As I found I can pre order it somewhere else way cheaper.
Also not sure what to buy from there for 89 do they sell other gift cards? or blizzard credit or something?

Sorry for the questions

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Harvey Norman

Comments

  • pegaxs on 23/12/2018 - 10:06
    +3

    Have you tried calling Harvey Norman and asking them? What did they say?

      • pais on 23/12/2018 - 11:19
        +8

        I feel like HN's customer service would have more of a clue than random ozbargainers, but I could be alone on that.

      • AdosHouse on 23/12/2018 - 11:38
        +7

        So the live chat rep said yes, and instead of saying okay please cancel the preorder, you said "Hang on, I know you guys are shady, let me go ask some randoms on OzBargain first"?

        • Rukiata on 23/12/2018 - 11:39

          they said ''sure'' so yeah and I have heard bad things about them and canceling things so I wanted to see if anyone has done it before.

          • AdosHouse on 23/12/2018 - 11:42

            @Rukiata: Just cancel it, and keep a copy of the chat transcript. And yes, they will pay you back in whatever method you paid.

          • Ughhh on 23/12/2018 - 11:43
            +2

            @Rukiata: Some Ozbargainers are shady too, who you gonna trust??

  • theHMASfriendship on 23/12/2018 - 10:48
    +2

    This seems to be something that can be solved by going into the store.

  • argonide on 23/12/2018 - 13:44
    +2

    Have you checked whether Harvey Norman could price match the cheaper price, that way you can still use part of your gift card.

    • Rukiata on 23/12/2018 - 14:18

      they wont price match green man gaming or others like that

  • eggles01 on 24/12/2018 - 15:15

    i think they still have their price guarantee if you can buy it cheaper elsewhere

    • Rukiata on 24/12/2018 - 16:51

      I have never bought from them before so im unsure, would they price match big w or something like that though?

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