Ticketek Fan Marketplace Trustworthy?

Just wondering what are people's experience of the Ticketek Fan Marketplace?

Thinking of purchasing from them for the Aus Open: https://fanmarketplace.ausopen.com/ since many tickets on Ticketek are already out for the later rounds.

They are an authorised site powered by Ticketek and tickets are verified and approved by them. But there are still some bad experiences: https://au.trustpilot.com/review/resale.ticketmaster.com.au (although mostly good).

Would like to hear other people's thoughts/experiences too.

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