I have been a Diamond Rewards cardholder for a number of years, but looking at closing my account now for a number of reasons:
- Bank-issued AMEX no longer available (therefore no AMEX offers and no lounge passes)
- $349 yearly fee
- Average customer service
I have earned quite a few CBA Awards Points and wanted to know what would be the best way of using these before leaving the Awards program? Some options:
- Gift card redemption (200 pts = $1)
- Myer/Flight Centre credit (roughly 200pts = $1)
- Convert to QFF points (2.5 Awards: 1 QFF pt)
- Convert to Velocity points (2 Awards: 1 QFF pt)
I'm assuming given the value of frequent flyer points, that converting all Award points to velocity points would be best case scenario?
Ouch. They're giving me the diamond awards for $59 a year (was a free upgrade from the base rewards card) which makes it harder to ditch (all cards suck now). Personally last I looked at it Coles gift cards were the best, though they've made them slightly worse and shut the loophole in the last 18 months or so (You used to be able to points + pay and the +pay was at the discounted rate they paid for gift cards, so $100 of pay got you $120 extra of gift card or some such).
FF points IMO are only worth it if you'll use them as flights / upgrades and were going to pay for them otherwise, as if you then try and buy a gift card the 'cost' is about the same eg ~20000 FF points = ~$100 while ~21,000 CBA points = ~$100. So when you convert you actually lose significantly on the convertible value.
Personally I find the points too limiting given you can only book certain seats and then you're not eligible for status credits etc… In my mind the best value is the money you were going to spend anyway and thus is 100% savings, vs some theoretical saving on a flight you might not have booked / upgrade you might not have otherwise taken.