No Notice of Inspection of Rented Property Received [Perth WA]

cillianbc on 03/12/2018 - 20:40
Last edited 03/12/2018 - 21:38 by 1 other user

I received an email and subsequently a note in our premises today that our letting agent could not carry out a planned routine inspection.

We did not receive written notice( done by email in the past) of an inspection so the agent turned up today when we were not home and entered the property.

Is there anything to be done in this situation? We definitely did not received notice via email and they have now entered the house without permission.

The agent is saying that the letter was sent on 22/11 giving notice but like mentioned definitely not received by us.

Interested to hear if anyone has been in a similar position.

I'd be happy to let it slide but the agent has been extremely difficult from day one and i'm just worried they will try use these against us

Home & Garden

Comments

  • [Deactivated] on 03/12/2018 - 20:49
    +1

    The notice said that they could not carry out the inspection right?
    So if they could not do it, did they actually enter the house?

    • cillianbc on 04/12/2018 - 01:15
      +1

      Yes they left a physical note in the house

    • ThithLord on 04/12/2018 - 08:59

      What's your point? They attempted to enter the premises with no prior indication. The issue is with the attempt

      • bobbified on 04/12/2018 - 09:48

        OP says that they left a note in the house, yet, they sent OP a letter to say that they couldn't conduct the inspection.

        If they were able to get into the house to leave a note, how could they not be able to conduct the inspection?

        • ThithLord on 04/12/2018 - 10:59

          From one of OP's comments:

          Thanks. To clarify they agent let themselves in and left a note saying they couldn't do the inspection because the house was "not prepared" they
          also emailed saying this. Previously all notices had been received by email

          • bobbified on 04/12/2018 - 11:04

            @ThithLord: Yeh, I saw it afterwards. Thanks for telling me anyway :)

  • HighAndDry on 03/12/2018 - 21:06
    +1

    Per Drew:

    our letting agent could not carry out a planned routine inspection.

  • robbyjones on 03/12/2018 - 21:09
    +1

    Under normal circumstances an agent cannot enter your home without your permission. It is done now so not much you can do except make your displeasure known and, if you feel strongly, complain to the relevant authority. If it is an isolated incident I would probably let it go with a complaint to the agent.

  • jjjaar on 03/12/2018 - 21:15

    They emailed to let you know they couldn’t inspect? But they mailed the notification of inspection? Why didn’t they email for the original notification? Why use two methods?

    Ask them why they’re not using the primary method of communication, i.e. your email address, for all purposes. And tell them you would have made arrangements had you been notified correctly.

  • elgrande on 03/12/2018 - 21:38
    +2

    Sorry to hear, must feel quite invasive.

    Perhaps ask the agent to email + post any letters in future.

    Consoder one of those door bells with a video camera / phone jobby.

  • Corrugated Ironman on 03/12/2018 - 21:59
    -2

    Contact your Tennants Union (or your states equivalent) for advice.
    If the Estate agent ends up giving you grief over the inspection (if it happened??) tell them you have security footage of the agent doing questionable things with your personal items. Tell them the $50 note on your kitchen bench has disappeared. 😃
    If they took photos that included images of your personal items ask for them to be destroyed/deleted.

  • Gronk on 03/12/2018 - 22:10
    +1

    Had exactly the same thing happen at the place we're renting a while back, I'm in VIC.

    To cut a long story short we filed a breach notice against the agent but thats not much more than a warning, if that, but it also hasn't happened again.

  • cillianbc on 04/12/2018 - 01:18
    +1

    Thanks. To clarify they agent let themselves in and left a note saying they couldn't do the inspection because the house was "not prepared" they also emailed saying this. Previously all notices had been received by email

    • sparkles on 04/12/2018 - 08:05
      +4

      Sounds almost like code for: "You would have failed the inspection, we're going to give you a second chance".

      But agree, this must feel really invasive. Rental agents are hopeless, our agent left the front door wide open after a final inspection on a vacated property and we didn't notice until days later. They were 100% the last person there and the only one other than us with keys at that point, and they denyed it black and blue. You literally cant trust anything they say.

    • Typical16-bitEnjoyer on 04/12/2018 - 09:09
      +1

      Ah haha, the plot thickens. Property managers don't have time to mess around. They would have just gone in, taken a few pics to send to the landlords to keep them happy and moved on. They wouldn't waste time with notes and re-attending if all looked fine.

      "not prepared" seems to indicate the rental wasn't being maintained. So….was it?

    • bobbified on 04/12/2018 - 09:51

      That's bs because the inspection is to inspect the structure and any damage. Unless your stuff is completely covering every inch of the floor and they can't walk in, there's no actual requirement for you to "clean up" before an inspection.

    • HighAndDry on 04/12/2018 - 09:51
      +1

      I feel like the agent is trying to help you out because your property wouldn't have passed inspection.

    • cillianbc on 04/12/2018 - 11:36

      The property would have easily passed an inspection. We have a toddler so while the house wasn't spotless it was not dirty by any means.

    • [Deactivated] on 04/12/2018 - 19:34

      what does prepared mean? You don't need to prepare the place, how you chose to live is none of the PM's business, provided the property is looked after.

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