Hi, I have a hisense 4k UDH tv. Model 55N6. But when I connect my ps4 pro(hdmi port 4) t is only showing 2k video. Any help please?
Thanks.
Hisense 55N6 Not Supporting 4k for PlayStation 4 Pro. Any Help?
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Comments
Yes, followed them. Still kot working
Its possible not all ports are 4k, look at your manual, also make sure you have a 4k capable hdmi cable.
Yeah, just try swap out your hdmi cable with another one and see if 4K works
Well, i have used the hdmi cable supplied by ps4 pro. I guess thats the correct one
Oops I didn’t word it correctly but I meant to say switch it out for another port. Hopefully it works
Hdmi 3 and 4 are 4k. Using port 3 now.
Not sure if you have to update the Hisense tv as well?
My systems says its up-to-date
I think hisense are usually 4K only on HDMI1 & 2?
Yep looked it up… 4K 60hz is only HDMI 1 & HDMI2
https://etcpg3uvcgs41q4ci23mfssr-wpengine.netdna-ssl.com/wp-…3 & 4 only do 4K 30hz which the PS4 likely won’t support.
Great! I will check in the morning and update. Thanks :)
Thanks a lot. It worked on hdmi 1
Perfect
Thanks everyone. In my tv model port 1 n 2 are 4k. Now its working. Thanks for all ur suggestions:)
Have you followed the troubleshooting steps