Freedom Furniture - Can Only Use One Gift Card at a Time Online!

i got more than 3 and can't even use more than one per purchase.

what a jip!

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Freedom Furniture
Freedom Furniture

Comments

  • What did they say when you called them?

    • +1

      "our business hours are from 9am to 5pm eastern standard time"

      • -snip-

        Edit: oh, I see you wanted to order late at night. Sorry! You can still call and explain the situation and they might let you still have the deal. Hopefully you didn't buy the vouchers just for this deal!!

  • I am disgusted.

  • no freedom there.

  • +1

    So go in store.

    • https://www.ozbargain.com.au/node/418512

      wanted to make use of gift cards + free shipping (online only)

      • They will always bargain on furniture, the markup is high on this things. Bargain them into free delivery. Free delivery online is nothing to them because it means you aren't bargaining for a discount. In store if you can't get a discount AND free delivery, you aren't trying.

        Also this is interesting, look at number 2.

        Gift Card Terms & Conditions
        1. Gift Card is redeemable for purchases at freedom stores in Australia only.

        1. Gift cards with a PIN can be redeemed online, however only three (3) gift cards can be redeemed per transaction to a maximum value of $1,000.

        2. Gift Card is not redeemable for cash.

        3. No change will be given and any balance that remains on the card can only be used in whole or part against future purchases at freedom stores.

        4. It is up to the cardholder to use the full value of the card before the expiry date.

        5. Any unused balance will not be refunded or credited when the card expires.

        6. Where the cost of the purchases exceeds the available card balance, the cardholder will be required to make up the difference between the purchase price and the Gift Card balance.

        7. Gift Card is only valid after activation (which may take up to twenty four (24) hours), and will expire thirty six (36) months from the issue date, or, where an expiry date is written on the card by a freedom staff member at the time of card issue, will expire on the expiry date. If neither the issue nor expiry date (as applicable) is specified, the expiry date will be thirty six (36) months after the date of card activation.

        8. Gift Card cannot be replaced if lost, stolen or damaged.

        9. Gift Card cannot be redeemed for purchases made at freedom kitchens, freedom excess or freedom gift fund.

        • I feel like those T&Cs are outdated. They seem to have shifted to a FAQ/"help" system that makes it impossible to contact them via email or ask questions

  • So many ecommerce platforms have this as a technical limitation, it's not necessarily something they want but it doesn't come up often enough to change. Rebel etc used to just let you combine all your gift cards into one larger one if you wanted to use it online.

    • David Jones does. Myer does not.

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