Hi,
I purchased a mobile receltny from officeworks. Receipt I received from them doesn't contain my name and address anything. It doesn't even has tax invoice number. There is only a number over barcode at the bottom. How can I claim TRS for this product?
Any idea?
Thanks in advance
All Officeworks receipts are tax invoices. The invoice number is part of the number at the barcode on the bottom.
It's not a tax invoice unless it shows how much GST is paid, as well as the business details (ABN etc).
OP hasn't said it's missing any of those, only:
It doesn't even has tax invoice number
And that's not a requirement.
100% this. OP, was the phone over $1000?
It shows GST and ABN details.
Fair enough, OP's description was a little ambiguous:
Receipt I received from them doesn't contain my name and address anything. It doesn't even has tax invoice number. There is only a number over barcode at the bottom.
I took that verbatim, lol.
Did you advise Officeworks that you wanted an invoice for TRS purposes?
Perhaps their mind reading machine was turned off.
I didnt tell them. I will check once with their online support team.
I used to work at Officeworks. The receipts issued by the printers at the registers and online are all tax invoices.
I think so. I read same thing in their fb page. It wasn't very clear again.
So was the purchase under $1000? Do you still need anything else from OW?
What if phone is over $1000?
Would their normal receipt work for TRS?
If it costs over $1000 OW would add the buyers details at they comply with tax invoice requirements.
I think the fact OP hasn’t answered my last question means it was under $1000 and they just didn’t understand the requirements of a tax invoice and thus was TRS expect.
Hi Guys,
I have a question. I purchased new iPhone at officeworks for over $1000. I received receipt with no name and address on it. So I went back to the store for them to re-issue receipt for me. The guy put my iPhone as return on system and purchase again. He issued new receipt to me. After getting home I realised on new receipt it shows iPhone purchased n return. At bottom it says $0 charge n says GST free item. I Called Officeworks and manager says it should work for TRS purposes. You purchased iPhone, returned and repurchased it. But new receipt shows my name n address but $0 at bottom and says GST free item.
Question is will this new receipt work for TRS? I have kept previous receipt as well just in case.
Get them to reissue a tax invoice to you…and if the good are over $1000, it must include your name and address. You cannot claim the GST if you do not get a tax invoice. Whenever i have ordered stuff online and do not get a tax invoice, I am able to get one from them by requesting for one.