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OnePlus 6 8GB RAM 128GB Storage - Gray, Black, Red, White - US $455.40 (~AU $630) Delivered @ Joybuy

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OnePlus 6 8GB RAM 128GB Storage - Gray, Black, Red, White - US $455.40 (~AU $630) Delivered @ Joybuy
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Alzori on 10/11/2018 - 11:06 joybuy.com (4873 clicks)
Last edited 18/11/2018 - 22:46 by 2 other users
ONEPLUS02

Got this in a promotional email just now, seems like a good deal. Appears to include all colours, which is a bonus.

There's a link to a $5US coupon on the item page, just click to redeem it, then select it during checkout.
After adding GST it comes to $455.40USD. (sorry, I had the wrong conversion originally in the title)

Of course the OnePlus 6T has just come out, but I think this is still a great price for a great phone.

As a note, the site considers the order "done" as soon as you get to the payment stage… which is I think the first time you see the GST added. Thankfully you can just cancel the orders with one click on your orders page.

EDIT: a $20 discount may be possible with code ONEPLUS02, see here

This is part of Singles' Day Sales for 2018.
Mobile Mobile Phone OnePlus Singles Day Android

Related Stores

Joybuy
Joybuy

closed Comments

  • Ahan on 11/11/2018 - 11:30
    +1

    ONEPLUS02 works for me as well.

  • EssendonUser on 11/11/2018 - 11:42

    I am confused between OnePlus 6 8GB RAM 128GB or LG G7+ ThinQ 6GB version.. Can someone recommend ? I use mobile more for browsing and few apps..no games..I normally like the screen clarity and brightness…

    • Bullion78 on 11/11/2018 - 15:02
      +1

      In my opinion mate, the OnePlus is a little more futureproofed than the G7

  • chicken lover on 11/11/2018 - 15:39

    Quick question. This or the mi mix 3. I know the mix cost more but is it worth the extra money. Thanks.

    • matt-ozb on 11/11/2018 - 18:35

      software on the OnePlus will be better. If you have never owned a OnePlus, then this is the time.

    • matt-ozb on 11/11/2018 - 22:22

      .. and keep your outlay costs down .. that was it is easier to justify an upgrade in 6 mths :)

  • jdogg on 11/11/2018 - 23:15
    +1

    Cool speaker hack for the oneplus6 https://www.xda-developers.com/oneplus-6-stereo-speaker-mod/

  • vaatu98 on 12/11/2018 - 04:38

    Is the shopback 11% legit? So for buying this phone i'd get $50 back?

    • namenotspecified on 12/11/2018 - 13:05

      I'm interested to know too. It seems to good to be true, especially considering cashrewards only have 2.1%

    • Vex on 12/11/2018 - 14:22

      I used shopback when I bought it. It tracked my purchase and I have $50 pending in my account.

      Full cost was $623.06AU after getting $5US off for paying via PayPal, using PayPal's exchange rates. So if my $50 cashback gets approved, it'll be $573.06AU for a 8GB/128GB OnePlus 6. I'd be very happy with that, but I'm not too worried either way.

      Edit: As a side note, I was having trouble getting the ONEPLUS02 coupon to work. It only works after you save your address.

      • dumpthedummy on 12/11/2018 - 21:49

        Just did the same, hopefully it all comes through!

        Paid $624.90 from the discounted price using the ONEPLUS02 coupon for $20 off, there was a surcharge of (~$60 for GST). Then I proceeded to use Shopback cashback (11% which is equal to $68.74) so hopefully it will come to $556.16 after the cashback hits!

        • dumpthedummy on 12/11/2018 - 23:45

          EDIT: Shopback cashback is only a maximum of $50. Hence, best case scenario is the phone being $574.90!

          • namenotspecified on 12/11/2018 - 23:56
            +2

            @dumpthedummy: The sale price has dropped to US$419 so I bit the bullet and it cost me AU$608.17 including ONEPLUS02. So with $50 cashback it should now be $558.17!

            • dumpthedummy on 13/11/2018 - 14:52

              @namenotspecified: That's amazing, it kept stinging me with ~$60 in GST so I couldn't get it lower than $624.95.

              At the end of the day, it's an awesome deal for sub $600, and I almost bought a OnePlus 6 from Gearbest at $650 - phew dodged a bullet there :D

          • alterego13 on 13/11/2018 - 12:21

            @dumpthedummy: Did your cashback track at 11% ($50)?
            I tried buying last night but cashback was only 3.5%

    • alterego13 on 13/11/2018 - 02:49

      Currently only showing 3.5% cashback..?

      • dumpthedummy on 13/11/2018 - 14:48

        May have reverted back to normal level of cashback :(

  • pomchu on 13/11/2018 - 12:35

    Took the plunge on this one too. Thanks OP. It now has a new camera update which makes the camera the same as the 6T.

  • kampret on 13/11/2018 - 12:50

    Anyone knows if the given tracking number is really working? Always getting "this number can't be found" message.

    • megabytez on 13/11/2018 - 22:29

      Mine's working ok.

      • kampret on 13/11/2018 - 22:31

        I tried aftership and 17track, both don't work. How did you check yours?

        • megabytez on 13/11/2018 - 23:13
          +1

          Joybuy.com -> My Orders

          I hovered my mouse above the Tracking button next to my OnePlus 6 order and the details appeared there (Ship Carrier, Track ID, and status. I then copied the text after 'Track ID:' and pasted that into 17track. Worked fine for me.

          Just make sure you are using the Track ID rather than the Order Number. If that doesn't work, maybe give it a day and recheck. If it still doesn't work then Joybuy may have given you a wrong Track ID and you should contact them.

    • bazzazz on 14/11/2018 - 19:36

      Use 17track and make sure to use or view as desktop. Does not work in mobile mode for some reason.

  • alterego13 on 16/11/2018 - 04:42

    Oneplus02 code doesn't work anymore

  • bazzazz on 16/11/2018 - 10:59

    Anyone have any updates with tracking yet. Mine still seems to be stuck in China ?

    • megabytez on 17/11/2018 - 00:30

      Guangzhou City still since 15/11

      • dumpthedummy on 19/11/2018 - 17:36

        Same for me.

      • MrHernit on 20/11/2018 - 09:18
        +4

        My one is now saying there's problem "广州市, 退回 妥投" or "Guangzhou, return to the proper vote" according to translation.

        • lucyr on 20/11/2018 - 18:53
          +1

          same with mine

  • pomchu on 20/11/2018 - 09:43

    I still haven't received any tracking information whatsoever. Mine could be in Addis Ababa for all I know. Anyone else in the same boat? I ordered on the 12th and am beginning to get slightly concerned.

  • bazzazz on 20/11/2018 - 14:50

    Looks like they are all stuck at Guangzhou. Not Very impressed actually dont think Ill be buying off this mob again .. Thats a awful shipping service.
    My tracking has not changed since the 12th ..
    Stuck on ..
    Leave Guangzhou sent to Guangzhou express company

  • plachhani on 20/11/2018 - 14:59
    +2

    I've been tracking through both the My account on Joybuy and China EMS tracking. The information provided as below:

    China EMS -
    Timing - 2018-11-19 18:16:18
    Site - GuangDongShengGuangZhouShi 51016508
    Status - Returned to Sender

    Joybuy Myaccount -
    "广州市, 退回 妥投" translates to Guangzhou, return to the proper vote

    Not sure why but have emailed and hopefully get a response, will update.

  • kampret on 20/11/2018 - 17:04

    Here's the latest update of my order, purchased on Nov 10.

    2018-11-15 22:20
    Guangzhou, leave Guangzhou sent to Guangzhou Express Company

    2018-11-15 22:20
    Guangzhou, leave Guangzhou and send to Sydney

  • lucyr on 20/11/2018 - 19:09
    +3

    Yep it's been returned to sender. I just did the chat to find out what's going on and here is the response:

    "about your shipping information shows the parcel have been returned , so you could please be more patient for the re-send. since the shipping carrier need the updating the system"

    i was also told that the shipping can take 15 - 21 days, when my tracking says 8-12.

    She kept telling me don't worry about the shipping just be more patient…..

    • Vex on 20/11/2018 - 19:41

      Mine has been returned to sender as well.

    • megabytez on 20/11/2018 - 21:48

      Same. Returned to sender because it was stuck at customs or something. Not happy.

  • megabytez on 20/11/2018 - 21:51
    +1

    Chatted this morning with Joybuy. Here's their response:

    "The order was returned because the item cannot pass the customs inspection. But please don't worry, the carrier is arranging to reship it, and there will be a new tracking number."

    Seems like they messed up everyone's order.

  • plachhani on 20/11/2018 - 22:20
    +3

    Update on the previous post. Here is their response:

    We are sincerely sorry that we are informed by carrier they will resend the parcel again because it failed to pass the security check. And we will notify you once the new tracking number generate or the original tracking number works within 3-5 working days

    Thank you for your understanding and support.

    I replied asking for priority shipping and can only hope that they'll sort something out, will keep updating.

    Hopefully you all get your phones soon!

    • lucyr on 20/11/2018 - 22:41
      +1

      your response makes a lot more sense than mine. thanks for the update

  • Ryanh7 on 21/11/2018 - 13:44

    Anyone received theirs or had it clear China?
    Mine has been the save for a week

    “CN-510081, CHINA, Received item from Sender (Outbound)”

  • bazzazz on 21/11/2018 - 18:44

    Mine also returned to sender . Chat was absolutely useless.. Usual dumb responses such as please be patient it will resend ok. Blah blah blah.. First and last time from this mob.. Someone has screwed up major no joy in buying from these clowns.

    • kampret on 21/11/2018 - 21:39

      Same here after waiting for 10 days. Thinking to ask for refund. Not so excited anymore to get this phone now.

  • megabytez on 21/11/2018 - 22:14

    Apparently a huge number of orders is experiencing this problem, to the point where they've listed this:

    "What if your package carried by JD-insurance is returning?"

    as one of the top FAQ when you are about to engage in online chat.

    The official response is:

    "Dear customer, we are so sorry to bring you such inconvenience. As the item is with battery, your package carried by JD-insurance is returning. Please don't worry as we are handling with this and your package will be resent. Please rest assured that the Postal service will reship the package in 3-7 days after they receive the returned package and our system will update the new tracking number as soon as it is reshipped. Due to there is a big batch of parcels waiting to be processed during the promotion period 11.11, the delivery time frame may be affected. The estimated delivery time frame will be 21-30 days after your package is resent. The carrier will try their best to deliver your parcel within the time frame. Thanks for your understanding and support!"

    Wondering what the stuff up is here…is it JB's fault they didn't declare the content of parcel properly, or is it China EMS' fault? Either way, not ideal.

    • bazzazz on 21/11/2018 - 22:56

      I think I might be cancelling my order after reading this .. No way am I waiting 21 to 30 days. Thats Rubbish.. The least they could do after their stuff up is to send these items via priority.. At this rate and knowing how busy the postal service gets close to Christmas you would be very lucky to receive anything by christmas.
      I will be cancelling my order and request a refund first thing in the morning..

      • kampret on 21/11/2018 - 23:33

        Agreed, with Christmas is just around the corner very likely to receive the phone next year.

      • Vex on 22/11/2018 - 00:51
        +1

        Yeah, it's a bit ridiculous. Best case scenario, 3 business days for dispatch and 21 business days for delivery lands on the 27th of December. I requested a refund even though I spent $20 on a protective case for it. I was expecting to have the phone in my hands next week, I'm not waiting until mid January.

        I'll come back and let you guys know if they approve my refund.

  • lucyr on 22/11/2018 - 14:40
    +1

    They are refusing to issue a refund for me today. They want to wait to intercept it from the carrier.

    • kampret on 22/11/2018 - 14:55

      Yes, that's what they told me that they will only issue a refund if the parcel has not been reshipped. Can we ask PayPal to step in?

      • lucyr on 22/11/2018 - 15:17

        my experience with PayPal has been they won't get involved unless you've been trying for a while with the seller directly. The item was meant to arrive tomorrow based on the originally quoted deliver time. Any other options? Credit card charge back?

    • Vex on 22/11/2018 - 15:25

      I'm in the same boat. I received a message which said essentially the same thing.

  • lucyr on 22/11/2018 - 16:42

    I'm thinking of picking one up on eBay with the 15% off tonight. Should come out cheaper and arrive sooner than this one

    • Ryanh7 on 22/11/2018 - 17:07
      +3

      Just bought one from 7272wil with ebay 15% - ended up being $579, so $50 saved. Hoping I can get a refund when joybuy gets their act together

      • kampret on 22/11/2018 - 17:24
        +3

        Same here, just purchased one from 7272wil. Don't forget 1% CR. Cheers.

        • bazzazz on 22/11/2018 - 17:35

          I initially wanted the 256gb , Just picked up a 256GB 6T for $780 ~ on Ebay. Absolutely stoked and I Will be making sure this refund goes through.. This is where the Amex Card comes in Handy .

          • kampret on 22/11/2018 - 17:57

            @bazzazz: This what they said, "If we could not intercept this parcel, and if the parcel can not arrvice before Christmas, you can refuse to accept this parcel. When parcel return to our warehouse, we also can raise refund to your account. So do not worry". I don’t know if this makes any sense. It's not shipped by registered mail/parcel, how can I refuse to accept it?

            • bazzazz on 22/11/2018 - 18:05

              @kampret: I told them that the parcel was promised to me within 8-12 days - I now have no use for it. They didn't uphold their end of the bargain . If it goes pair shaped .. Thats when Paypal and Amex will be my next point of Contact

    • PandaKitty92 on 22/11/2018 - 17:46
      +1

      what are you gonna do about the refund? Some of us have less money than we'd like, so can't afford to buy from eBay before a refund comes through. Please keep us updated.

  • bazzazz on 22/11/2018 - 17:59

    Iput through a request for a refund last night and have screenshots of our chat. And an email from them that a intercept request has been sent. I already made this very very clear with the rep. I will not sign for the parcel and that they should save themselves the postage costs.

    • lucyr on 22/11/2018 - 18:00
      +1

      but how absurd that you need to wait for it to come here, refuse, ship back to china, before they'll issue a refund

  • lucyr on 22/11/2018 - 20:59
    +2

    bought from 7272wil ebay. Used the 5% off gift cards and 15% for $554.14 + the 1% CR on top.

    Now just need to make sure joybuy refund

    • Ryanh7 on 24/11/2018 - 08:36
      +2

      Just got a message from my 7272wil order, delivery planned for Monday - super quick postage

  • namenotspecified on 24/11/2018 - 07:33

    I'm starting to think the tracking is made up. I contacted them yesterday as I had no update since 17/11 and figured mine was being sent back too. Now this morning the entries from 16/11 and 17/11 have disappeared and I have:

    Guangzhou, leave Guangzhou sent to Guangzhou Express Company
    2018-11-23 23:24
    Guangzhou, leave Guangzhou and send to Melbourne
    2018-11-23 23:24

    • Ryanh7 on 24/11/2018 - 08:18

      Mine finally updated also. With the exact details yours has - times the same as well

    • kampret on 24/11/2018 - 09:05

      Nothing gets updated on my tracking. I hope they've really cancelled my order as I got a notification from 7272will this morning that my order has been shipped.

  • sh4hp on 25/11/2018 - 19:04

    Hi guys, not sure where to ask, so figured since a few has done a refund, I'll ask here.

    My phone was "return to the right vote" on 19th. I assume that means it was sent back to their company. So on Friday the 23 I contacted their support and had a chat with a certain "Mike" to request for a refund. After some argueing, he finally says he will be refunding me, and that was at 6pm.

    The issue is, I kept texting him at 30 min intervals and he keeps saying wait a moment or just a minute. And last I sent him a message at 8pm for an update and I totally forgot to check up until the next day when the chat was already disconnected.

    I checked my order status on the site and it's still under delivering. So did he just take me for a ride, or is it actually happening albeit not yet processed?

    • megabytez on 25/11/2018 - 20:24

      I got the message similar to what the guys above got, which is something the lines of 'we'll let the courier know to intercept and once we are able to intercept the package, we'll issue a refund'.

      I don't want to spend another $600 on another OnePlus 6 during this sale period without knowing that my JoyBuy order will definitely be refunded.

      • bazzazz on 25/11/2018 - 20:51

        I requested my cancellation on the 21st. Havent had confirmation of cancellation or a refund yet. However , I received an intercept email on the 21st so they have had plenty of time to intercept the package. I also made it very clear to them that I would not accept the package if it were to arrive.

        • sh4hp on 25/11/2018 - 21:55

          So you got an email on the same day you requested the refund?

          Yeah, I made the same clear point. I won't be accepting the package if it arrives. Since it's already with them, might as well save us both the trouble.

          I haven't really received anything from them. Probably wait till Tuesday and contact them again.

          • lucyr on 26/11/2018 - 10:45
            +1

            @sh4hp: I ended up lodging a dispute with PayPal as I just can't trust what joybuy are saying. PayPal have given jb a week to respond otherwise they say they'll just take my payment from jbs account and refund me

            • kampret on 26/11/2018 - 11:11
              +1

              @lucyr: I think I'll have to deal with JB through PayPal also as I've received my phone from 7272will this morning.

            • bazzazz on 26/11/2018 - 19:01
              +1

              @lucyr: I did the same today .. Cant trust this mob.. They are holding my money for a mistake they made.. What happens if or when the parcel doesn't get back to them. Best way is to get Paypal involved asap.

              • sh4hp on 02/12/2018 - 19:11

                @bazzazz: So I raised a dispute in PayPal with regards to the matter, and the rep replied with

                "Dear customer, for your order. Because of shipping reasons, we have informed our carrier to try to intercept your parcel. When the parcel is returned to our warehouse, we will refund you. But if we fail to intercept your parcel and it arrives you, please sign the parcel. And if you really don't want it when it arrives you, please reject to sign the parcel and we will refund you when the tracking shows "It has been returned to the sender" Thank you."

                "When the tracking shows It has been returned to the sender" which means what exactly? If the parcel miraculously disappears during the way back, they won't refund me?

                So how do we proceed from here?

                • sh4hp on 08/12/2018 - 13:06

                  @sh4hp: Finally got my refund through paypal.

                  I replied the message above by saying the tracking number given already states that the item is with them, and since they haven't given me any updates on redelivery, I have fulfilled the requirement of "it has been returned to sender".

                  Got my refund few days after.

                  Thank you for the help people!

                  Now, where to spend the refunded money on….

  • pomchu on 26/11/2018 - 21:09
    +1

    Emailed them and received a reply telling me it will now take 30 - 40 days for the phone to arrive. One big headache from this lot..

    • Vex on 26/11/2018 - 22:57
      +1

      You've got that right, huge headache. I don't think I'll be buying from joybuy in the future. Mine hasn't even been dispatched again yet. Last tracking event was 7 days ago when it was returned.

      Edit: I've contacted them through PayPal because their customer support is pretty useless when you go through joybuy, if I'm not happy with their response I'm escalating it. I want my money back already so I can actually buy a phone.

      • pomchu on 27/11/2018 - 10:12

        Keep us updated. I was told ETA 23rd December. Would love to cancel too but if I buy from 7272will and need to return for some reason I've heard that they don't exactly come to the party?

        • MrHernit on 27/11/2018 - 13:51

          My previous order with joybuy was quick and prompt, this one feels like they just dropped the ball on how to stick a correct label on.

  • bazzazz on 27/11/2018 - 23:04

    Have any of you that filed a dispute with Paypal escalated it to a claim yet ?
    I havent had a response from JD. I will give them another 24 hours to respond and then I will escalate it to a paypal claim .

  • megabytez on 28/11/2018 - 00:12
    +1

    Just chatted with Joybuy as I have not heard from them about the 'interception' of the package. Decided to chat for one last time before escalating this to PayPal (they said they will email/message me once the package has been intercepted but I have not heard anything).

    They have confirmed that the package was intercepted, and the order will be cancelled. The refund will be processed in 7-15 working days.

    We'll see what happens. The fact that they updated their FAQ to say that the waiting time is now 30-40 days once the package is resent is a no-no.

    I understand that it could be as simple an error as sticking a wrong label on the package, but they could have handled it better, e.g. by offering heavy discounts or sending a new phone using DHL or equivalent. When I asked last week what they were willing to offer me as compensation, they simply said a $10 coupon code.

    Nope. Think I'm only using Joybuy for 99 cent cables and the like from now on.

    • megabytez on 28/11/2018 - 00:19
      +2

      Just checked on PayPal. JD (Joybuy) have indeed processed the refund and it's now appeared on my PayPal portal. Feeling relieved.

      • bazzazz on 28/11/2018 - 21:53
        +1

        I am still getting nowhere with these morons .. They keep repeating the same crap. Decided to ask them about the intercept today and was informed that the item has now been shipped … Not sure if thats true or if they are just guessing.. It has been 6 days since the intercept email they sent me and I have not heard anything about it since.. When did you request the intercept @megabytez ? I dont trust these bastards one little bit anymore. Time to escalate to a claim with Paypal i think. Sick of wasting my time with these useless idiots on chat and getting the same stupid responses..

        • megabytez on 28/11/2018 - 23:25

          My timeline:

          11/11: bought the phone
          12/11: received tracking information
          19/11: package reported as returning
          20/11: chatted with a rep, who said package didn't pass customs inspection, and that the package was returning and being reshipped ASAP. Was also told that if tracking info was not updated in 3 days, I should contact them again.
          23/11: heard nothing, followed up, and was told they would resend in 3-7 working days. Asked about reimbursements for the delay and was told they can only offer a $10 coupon. Decided to cancel the order, and was told the story about the 'interception' of package.
          27/11: followed up after no communication. Was told that the interception was successful, and that the refund period is 7-15 days. Received a PayPal refund a few minutes after ending chat, and order shown as cancelled in the system.

          It's very frustrating. I'm hoping everyone who got caught up in this mess gets their refunds soon.

  • namenotspecified on 28/11/2018 - 21:49

    For Christ's sake now what… my tracking has been flagged "alert"… what does this mean?

    Guangzhou, return to the proper vote.
    2018-11-28 17:13

    Guangzhou, Guangdong Post Express Logistics International Business Department Baiyun Range Investment station arrangement delivery (Delivery man name: CPPCC; tel: 13711141324)
    2018-11-28 17:13

    Edit: I checked on the EMS tracking site. Returned to sender 16 days after they shipped it. I'm out - asking for a refund too

    • Vex on 28/11/2018 - 22:07

      Jeez, that doesn't sound good. That's what my tracking said when it got returned last time.

      Mine was dispatched again 2 days ago, tracking information isn't in the system yet.

    • megabytez on 28/11/2018 - 23:26

      Mine was flagged "alert" on the 19th. The tracking log is similar to yours.

  • dumpthedummy on 29/11/2018 - 08:04
    +2

    Bought mine on the 14th November.

    In that time it's been returned to sender twice and here is what I can see from Track24.

    14.11.2018
    23:06:00
    1 day
    Posted
    510081

    15.11.2018
    02:49:00
    2 day
    Arrived at export office

    15.11.2018
    05:30:00
    2 day
    Released from export customs and security
    GUANGZHOU EM

    15.11.2018
    05:31:00
    2 day
    Departed from export office
    Guangzhou

    23.11.2018
    21:51:00
    10 day
    Arrived at export office

    23.11.2018
    22:36:00
    10 day
    Released from export customs and security
    GUANGZHOU EM

    23.11.2018
    22:37:00
    10 day
    Departed from export office
    Guangzhou

    So it's been continuously going back and forth between JoyBuy and China customs since I've purchased the item. I would've had no clue what was happening if it wasn't for following the comments in this OzBargain post.

    Contacted live chat and have requested cancellation of my order. Hopefully it will go through.

    In the meantime, I have bought $500 worth of gift cards for $475 (see other OzBargain post) followed by utilising 'PUDDING' coupon code for 10% off followed by 1% cash back from ShopBack on a OnePlus 6 from 7272Wil on eBay.

    This has bought the phone down to essentially $585, most likely $580 once cashback comes through.

    Even though it's $10 more expensive than what I've paid with JoyBuy, it's a bargain to me as I'll actually receive the product in the next week instead of next year.

    Hopefully this helps some of you guys since I've been checking my order from JoyBuy everyday, keenly waiting for it to come until I realized I would receive it next year which is completely unacceptable.

    Note: I have contacted JoyBuy chat multiple times and they have basically said 'its coming, be patient, takes potentially 30 days' until last night where I told them that the package has been going back and forth from customs and JoyBuy and the person offered a lousy $10 coupon. Hence, what sparked this post!

    Good luck everyone! Hope this helps :)

    • bazzazz on 29/11/2018 - 09:09

      We are all in the same boat mate .. I purchased on the 10th Nov. and was sent tracking on the 12th - Sat there in Gangzhou til the 20th and then the "Returned to right vote" which I believe means was returned to sender.I then through chat requested cancellation and an intercept on the 21st Nov. I have been in chat over 8 times since and each time they just get me angry with their useless B/S. I cant see how the item could not be intercepted in all this time..
      I hope I am wrong but .. I don't believe you will have much luck with the morons @ joybuy .. I think their aim is to keep all the money in the bank for as long as they can. .. They will just keep telling you the same BS til you blow your top .. I am going to call and speak to someone at paypal today and see what are my options — I don't intend on waiting til the package arrives and then to have to send it back to process my refund.. that could potentially take up to 3 months to happen with stores like these if you don't take early precaution!! I requested the intercept on 21st November . And yesterday was told that the parcel has already been sent.. I don't trust anything they say in chat.. Will keep you all posted..

  • MrHernit on 29/11/2018 - 09:33

    Well according to the seller message, my order got reship with a new tracking ID which they gave me, but still haven't have any tracking info for the last 3 days.

    Ordered on the 11/11, returned to the sender on the 19/11, asked and got new tracking ID on the 27/11, still nothing in EMS system today.

    • namenotspecified on 29/11/2018 - 09:46
      +1

      I have to wonder: are these guys incompetent or is this a deliberate ploy since maybe they're losing money on the deal? I quantify this because my screen protectors which had a 3x shipping estimate have already left Sydney without any issues

      • namenotspecified on 29/11/2018 - 21:38

        Conveniently after I asked for a refund they told me that it had already been picked up by the next shipping company…

    • Vex on 30/11/2018 - 15:38

      Is your tracking number working yet?

      I was issued a new tracking number on 27/11. It's 30/11 and it's still not in the system.

      • namenotspecified on 30/11/2018 - 16:41

        Nah, I was told "the new tracking number will be generated soon" which is of course code for "we haven't got the parcel nor have we sent it out… we jist don't want to refund your money"

  • pomchu on 29/11/2018 - 12:02
    +1

    The orders were sent back by customs on the 15th or thereabouts. Why has it taken 2 weeks for them to supposedly resend them? something very dodgy going on here. They have now disabled my chat as well. They will lose a lot of business in Australia with a seriously damaged reputation I should think.

    edit: If they want to restore any confidence in us the phones should be fast tracked and not this delivered in January rubbish they are telling everyone. Chat appears to be working again they're just not responding.

  • Chirpy on 29/11/2018 - 17:51
    +1

    Actually curious to know if anyone has received their order yet, or has everyone been hit with the return to sender

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