Red Energy's online system has been displaying the message "Systems not available Our systems are currently down for maintenance. Please try again later." for more than a week.
Questions for IT people:
What sort of things could go wrong that would lead to the system going down for more than a week?
What sort of compensation clauses are there in cases like this (between IT company and Red Energy)?
Edit: Clarified question 2.
Lol. Get over yourself.