Hi guys, long story short:
I setup a trust to run my business 8 years ago. at the time, i paid this accountant to do the work for me say her name is Shirley.
fast forward 8 years, have recently bought a property under my trust and require financing from the bank, only to realise 2 days before settlement my trust deed was never signed by Shirley (She is the settler of my trust deed) nor she didn't have it stamped at the time.
We tried to contact her, the call went through the first time, but since she knew of the problem (during our first phone call that went through), She cannot be contacted again. eg, she ignored our request to sign the deed again and would not take our calls again, reply to emails nor to sms.
At the end of the day, the bank's lawyers finally accepted a stamped trust deed without her signatures, otherwise we wouldn't be able to settle the property and would lose our deposit in the hundred of thousands.
Financial loss suffered include the penalties of the stamp duties + interest and loss of income for a day's work because i have to attend to the matter and have the documents restamped 8 years later, not to even mention the stresses involved.
I know Shirley probably works from home and only has a mobile number, work number and an email address. She is also a CPA member
anything I can do regarding complaints and compensations?
all constructive comments welcome before I go seek legal advice. thanks in advance!
Talk to the professional body, of which she was hopefully a member. See what they say.