Not seeking to start any drama, just an FYI post, I was honestly not aware of this fact but it’s here in the Ts&Cs:
My purchase and Cashback have both been reported as lower than expected?
As advised, most stores will only pay Cashback on the purchase price excluding GST and shipping, delivery and any other such costs. This mostly explains why you can have a lower purchase amount reported and consequently receive a lower Cashback amount.
Bought this yesterday for $400, mistakenly expected $24 cashback (6%), got the tracking email for $21.81 cashback basing on a sale value of $363.64.
Basing on some of the comments I’m probably not the only one assuming the wrong thing hence this post.
yep, I think this is a recent 'thing' in terms of the calcs.
I had a look at an email from a few months ago and it had that note too, but the reward was not GST exclusive