eBay Plus Double Billing Error Warning

Checking my paypal account and Ebay charged me 2 annual subscription fees, one in July and one in August of $29. I had to complain and got my money back. Also managed to get a $20 voucher as compensation.
May be worth checking they haven’t double billed you as I’m sure I won’t be the only one.

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eBay Australia
eBay Australia
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Comments

  • +1

    Thanks for the warning.

  • Did you get your money back and a voucher? They just gave me a $30 voucher.

    • +1

      You are entitled to a full refund via the same method you used to pay for the subscription. I wouldn't let them get away with this if they made a mistake by double-billing me.

      • I wonder if it's too late for me.

        • Got my money back $29,plus a $20 voiucher.

        • I wonder if it's too late for me.

          No, it's not.

        • @monsignor: I'm not sure, as I already agreed to their $30 voucher. They overcharged me $20 and gave it back plus $10 together as a voucher.

        • +2

          @subywagon: Just tell them you've reconsidered and want to have the overcharge refunded into your account. They will probably let you keep the $30 voucher as compensation for their mistake.

          I received a $30 voucher from PayPal a year ago as compensation when I complained about some issue (I forget what).

        • @monsignor: I'll give it a go. Nothing to lose!

  • I got charged with $48.99 should I contact them about this? Is the normal annual subscription $29?

    • Depends when you signed up, but in first month they had it for $29, then went up to $49

      • I think I signed up last month for the Google mini? Damn :(

  • Noticed I got charged 2 times also…

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