TRS Tax Invoice - How Specific?

Ljwithlove on 19/08/2018 - 07:08

Hi, I recently purchased a pair of prescription glasses (frames + lenses) from a store here in Sydney.

The spectacle frame is >AUD300 (not including prescription lenses), so I can claim the GST component back when I depart Australia.

However, the invoice merely states the item as 'Spectacle Frame' and its price, and does not mention what brand or model number it is.

Would I still be able to use this invoice to claim it - or do I need to ask the seller for a more specific invoice stating brand name and model number? How specific does the invoice have to be?

Thanks!

Travel Tourist Refund Scheme

Comments

    • jwithlove on 19/08/2018 - 07:17

      I've read that page, thanks! Still confused with the point on 'a brief description of the items sold, including the quantity (if applicable) and the price' - is the description on my invoice too brief for the frames? :/

      edit to add: for example, if I bought a camera and took it to the TRS is it sufficient for invoice to say 'Camera x1' or should it say 'Canon Camera EOS 550D x1'

      • 2jzzzz on 19/08/2018 - 08:22
        +1

        A camera would need to have its serial number. I think your invoice would be ok.

  • wolffram on 19/08/2018 - 09:10
    +2

    For the purposes of claiming the TRS, the goods claimed need to be matched up with the invoice being offered. As long as you can offer a pair of spectacles with a valid invoice I think you'll be fine. From experience I've never had anyone look closely at anything. No one has ever attempted to match a make/model/serial number up with a camera or lens for example, and clothing has never been given more than a cursory glance. IMO you'll be fine.

    • jwithlove on 19/08/2018 - 12:06

      Thanks! That’s really helpful.

  • realaaa on 19/08/2018 - 10:36
    +1

    better ask for more details on the invoice, they are getting more suspicious it seems like. Recently my mom was rejected a perfectly valid claim on opals that she bought here and was bringing back with her.

    They found every excuse not to process it, said the total amount doesn't match the ones on the boxes (yep doh because it was discounted!) and that they cannot confirm whether or not those are opals or maybe they are something else (this one I can't even imagine how they would verify, have a qualified gemmologist there?? :)

    probably something else raised their suspicion, but anyway, I guess better safe than without refund

    • ZippyRoo on 19/08/2018 - 13:36
      +1

      They can be nasty sometimes, but I don't blame them considering they have to go through receipt after receipt day in day out. One time my mum bought lots of vitamins, coffee etc from Woolworths and on the same receipt she also bought a roast chicken to have for dinner that day. We took the receipt to the TRS office at the airport, told the officer to look at the highlighted rows only, and we even calculated the total amount for her, but she still ignored everything and asked: "Show me the roast chicken."

      Sorry this is totally irrelevant but I just can't seem to wipe that incident off my head. Lesson learnt - put everything you don't want to claim on a separate receipt!

      • jwithlove on 20/08/2018 - 10:39
        +1

        Yikes! Thanks for sharing - it was helpful and also gave me a good laugh, maybe that person was having a rough day!

    • jwithlove on 20/08/2018 - 10:38

      Thanks for sharing, that's a bit annoying that they were so pedantic about it - I'll go in and see if I can get them to add more information on the invoice!

    • HighAndDry on 20/08/2018 - 10:38
      +1

      said the total amount doesn't match the ones on the boxes (yep doh because it was discounted!)

      That's a perfectly valid objection - obviously the price needs to match otherwise you can bring anything in and say "oh yeah it was discounted".

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