I tried to activate the $180 coles pre-paid sim through online and it failed. I then spoke to customer support to activate, but was told that the extra 6 GB promotion finished yesterday.
According to their website it says until 7/8/2018 and I thought it means it ends today.
https://www.coles.com.au/our-range/our-products/coles-mobile
Did I talk to the wrong support person or do you think my assumption is wrong?
Yeah, I did read that and coles Ad sounded like an inclusive one to me.
Out-of-office date and growling bears are a weird comparison, so here's a more appropriate one.
Coles catalogues start on a Wednesday and end on a Tuesday, inclusive.
This offer started on 7 February (Wednesday) and ends 7 August (Tuesday). It would seem odd if this wasn't inclusive.
Also note in the Terms and Conditions:
Bonus data may take up to 72 hours to be applied
Strange logic. Coles catalogue is for 1 week and is valid for full 7 days. That is why Tuesday is inclusive. This offer was for 6 months. So, if started on 7th, it will naturally end on 6th night of 6th month.
Call them again, you will probably get it included.
$180 Recharge: Will get you unlimited calls to standard national numbers, 13/1300 numbers and voicemail plus unlimited standard national SMS/MMS and 36GB data (charged in per KB increments). Recharge expires within 365 days. Customers who activate a SIM and recharge with $180, activate a $180 SIM or recharge with $180 on the Coles Prepaid plan from 7 February 2018 until 7 August 2018 will receive 42GB data (36GB + 6GB bonus) on every $180 recharge made within this period. Bonus data may take up to 72 hours to be applied and will expire at the same time as that recharge.