How do they work?
I recently was incorrectly charged in USD twice in 1 day for about $60 AUD each time by a particuliar game market place which I havent purchased anything from in at least 6 months. It seems they charged me then refunded the money in USD on the same day. Has anyone had an experience like this? The problem with it is then my bank converted the charges and refunds with slightly different FX rates and also charged a fee each time (4 times) so I end up a small amount out of pocket for no reason it seems.
The amount is too small for me to be bothered going through that company's customer support however I am interested what the standard practice in this case should be. Also the company is based in the US if that makes any difference law wise.
In my view, this is just a hazard of doing international purchases / subscriptions.
As far as the seller is concerned, they refunded in full.
As far as the bank is concerned, they processed each transaction correctly.
You could ask the seller for a credit (for the inconvenience caused), but I don't like your chances.