Delays in Porting of Phone Numbers

RockyRaccoon on 26/07/2018 - 21:22
Last edited 26/07/2018 - 21:23

I am waiting on a port of my number from Jeenee to Belong.

I received this message via the Belong app

Have you recently moved your Mobile number to Belong

There is an industry wide outage affecting the transfer of mobile numbers from other providers since the 25th July.

If you have requested a connection to belong with your existing number you may have problems receiving calls or text.

We're sorry for the inconvenience and we appreciate your patience while the issue is being fixed. Once the issue has been resolved you will automatically receive a notification from us

Anyone shed light on what the issue is?

Thanks

Mobile Belong Jeenee

Comments

  • phbk on 26/07/2018 - 22:30

    I ported from Amaysim to Coles Mobile yesterday, after 26 hours it still didn't go through. I contacted Coles tonight and they called Amaysim and it went through in a few minutes.

  • Rggmcl on 26/07/2018 - 22:37

    I ported from Lebra to Amaysim this afternoon, through in about 45 minutes.

  • mypantsaretight on 26/07/2018 - 23:17

    Started port from Kogan to Amaysim on 24th, contacted today as still not working, they escalated to Optus, says could still be up to 5 business days. Strange that the Amaysim SIM rings but its on a PAYGO not 1GB unlimited and Kogan SIM still shows coverage instead of emergency only. Lucky this is secondary number i just use for data and free stuff

    • Pikaloo on 27/07/2018 - 06:08

      Yeah, happened to me to. Amaysim to Belong, ported 10 minutes after usual porting times opened, which is generally strange since it usually takes 10 minutes after submitting a request regardless of the time. And both sims were active and texts were going to Amaysim rather than Belong but calls were going to the Belong sim.

  • Priester-Aus on 26/07/2018 - 23:29

    Ported from Vodafone to Lebara been struggling since 19th. Went through today. Lebara said it effected all providers and was caused by optus

  • Diji1 on 27/07/2018 - 08:26
    -1

    an industry wide outage

    Government ID checking system failing again?

    So after committing war crimes in Iraq, creating ISIS, to make us a terrorist target, the government inconveniences the entire population by having mandatory id checks on people where there is no suspicion of committing an offense.

    The Australian people voted John Howard back into power about a year after committing war crimes so apparently it was cool with them.

    • [Deactivated] on 27/07/2018 - 12:42
      +2

      It takes a very interesting mindset, to turn a post about mobile phone number porting into something political.

      But no - you've done it.

      • RockyRaccoon on 27/07/2018 - 15:19
        +2

        Actually the sad thing is that the telecommunications act under which mandatory reporting etc comes, has been there before world war2. But Diji1 just loves the DIgi's

        In a mistaken belief that everyyone reading such posts will change their votes to a socialist one,( ironically past incarnations of such types of government have tended to restrict entire populations even more)

  • RockyRaccoon on 27/07/2018 - 21:09
    +1

    All good so far, the transfer has been made. Guess while it took longer than the 4 hours, it was less than 24 hours.

  • Savas on 28/07/2018 - 00:23

    just wondering, do calls and everything work well?

    • RockyRaccoon on 28/07/2018 - 14:23
      +1

      Yes everything is working fine

      • Savas on 28/07/2018 - 15:12

        Very tempting then, it looks very cheap.

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