Purchased Xiaomi Phone Incorrectly from Shopmonk

Hey guys,

I recently purchased a Xiaomi redmi note 4x off Shopmonk as a favour for my mother but it turns out she has already purchased a phone. Is there any way to return it to Shopmonk or is the only option to try to resell it on another site? Or alternatively, is there another way to get rid of the phone and get the money (or at least most of it) back?

Thanks so much in advance.

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Comments

  • +3

    Did you contact shopmonk and asked?

    • Currently waiting on a reply but I'm not too optimistic about this to be quite honest.

      • +4

        Yes, they may have taken a vow of silence.

        • Haha, nothing out of the ordinary for shopmonk

  • +1

    the cost to send back to SG from AU … not worth it

    just sell locally

    • I didn't even think to factor in the shipping costs.. thank you for that! Would sites like gumtree be best for resale?

      • +1

        Sell in person only and cash in hand… Or I envision in a week's time a new thread "I sold a phone on gumtree and got scammed"

        • Smart tips! Thank you so much. I'll definitely keep this is mind.

      • Did you pay with PayPal? You may be covered by the refunded returns program if you have this activated.

        • Only cover up to $45 and AP will not ship anything with battety in it

  • +1

    Good luck getting a useful response from Shopmonk, they're abysmal.

    • I've definitely noticed this! Ozbargain is miles more useful than customer service at Shopmonk

  • +2

    What terrible luck….the one time that Shopmonk actually delivers, it's to a guy that doesn't want the phone.

    • God does have a sense of humour…

  • I returned a S8 for warranty, and there has been no progress for around 1.5 months now. Any ideas what I can do?
    Bought the phone late last year.

  • Hey OP, is this phone still available? I wouldn't mind taking it off your hands.

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