Just wanted to share a positive story about having success with an out of warranty claim.
My Delongi dishwasher is 2.5 years old (2 year warranty) and it stopped working with no power. I contacted the retailer - Good Guys and they fobbed me off saying there is nothing they could do.
I was kinda annoyed and ended up getting someone out to look at it. He said the power supply board was broken and it would be about $300 to fix it (paid $589). He also told me that the board was manufactured in 2012 (I purchased the dishwasher in 2016) I was pretty pissed and decided to pursue the matter, I went back to Good Guys and told them I wanted to pursue the claim, they fobbed me off again and said I had to deal directly with the Delongi.
I contacted Delongi and pointed out the board was 4 years old when I purchased it and that they should pay for repairs on that basis. They agreed to send out a repair guy and he just left and repaired the dishwasher under warranty.
He said the board has a fuse on it but the fuse is soldered in (defeats the purpose of having a fuse really). He mentioned other brands have fuses that are easy to change. It wasn't the fuse it was an IC that I could see was burnt out.
Whilst I am happy with the outcome I probably won't be buying Delongi in the future, I will be going for better brands like Bosch.
Why? If anything, I would expect that you wouldn't buy from Good Guys again because they kept fobbing you off. Bosch sent out a technician to fix the problem on first contact.
With the dishwasher itself, even if you had another brand - if the fuse blew, you'd still require a technician to come in and do the fix.