Hi all.
Today I parked my car at the University of Sydney car park. Only one parking meter was working, and the credit card feature on it was faulty. The parking cost was $6.
The meter could take $5, $10 and $20 notes, I was in a bit of a rush so I put in $10. Immediately afterwards I noticed that there was a message that change is not provided (despite a coin return chute). The meter didn't allow me to cancel after I put in my note, and nor did it produce $4 in change. After calling the after hours hotline, I was told tough luck.
Should I just accept that this is the norm? Is there a place to raise a formal complaint? I would expect that there should be an option to cancel at the very least…
Wouldn't one normally mitigate such risks by having a small bag of coins in the car?
Yes by all means spend an hour to raise a formal complaint over $4.