Long story short.
I had an account with eBay and they have closed it because Australia Post took too long to deliver 3 of the 4 parcels I posted.
Ebay thought I was shifty and removed the privilege of selling.
What can I do to get a new eBay account?
eBay say that I can't open a new account in my name.
Please help as I am trying to sell items on eBay!
and they have closed it because Aus Post took too long to deliver 3 of the 4 parcels i posted.
Never heard of that happening… for 3 or 4 parcels….
Find another site where you have the Privialge.
Easiest way is getting someone else to open one with all of their details and cc, address etc, then using that
Otherwise it is more complicated and I would suggest googling, need to use a different name, address, bank account, IP etc as anyone of those can get you flagged
I also got closed for buying, did nothing wrong except having multiple accounts ;(
Isn't it pretty black and white in their ToS that you're not allowed to have multiple accounts?
I don’t think it is black and white “We understand that eBay members might want different accounts for buying or selling, or to focus on different product lines.”
Allowed: “Users may have multiple accounts on eBay. We understand that there are various reasons why someone would choose to have more than one account.”
Not allowed: “Registering new accounts or using other existing accounts to avoid buying and selling restrictions or limits or other policy consequences.”
I can’t find much information on “buying restrictions” outside of the obvious scenarios such as bidding and not paying for an item.
eBay members might want different accounts for buying or selling, or to focus on different product lines.”
Yep, I've got that. One personal account and a few seller accounts. They've all got different email addresses etc but obviously the addresses are the same, as well as being used from the same IP.
Many sellers have multiple accounts but only keep one active, if something happens to that account you can switch over to another one.
I did see that eBay will let you use one account to buy from the others and leave feedback (to get over the '0 feedback' stigma) which is a bit odd. Not shill bidding, just buy-it-now. I thought I'd give that miss.
Long story short.I had an account with ebay and they have closed it because Aus Post took too long to deliver 3 of the 4 parcels i posted.
Sorry but I call BS…
What actually happened? What were you trying to sell?
nothing gud i bet
similar thing happened to me 2 year ago. had a seller account with nearly 700 feedback, 100% pos. had a bad week with 3 cancelled sales due to damaged stock and 2 late deliveries. ebay removed my selling privileges. I emailed and spoke to them to reinstate and they would not reinstate. the late delivery people left positive feedback, as did 2 of the cancelled sales (I immediately contacted them and offered them a full refund or an alternative product and partial refund)
ebay just wouldn't budge.
so annoying.
removed all payment details from the account. unpaid seller fees of $135 are still sitting there.
I just started again (new account with no details linking my previous account to the new one) which was damn annoying as listing limits are imposed until you build up your feedback. and some many buyers don't leave feedback.
I really don’t get that. I see some other sellers with really bad feedback. Items not sent or sent late. Cancelled items or listings. Not enough stock… and these “bad” sellers have a plethora of negs from disgruntled buyers, yet their accounts remain open.
The I hear of people and have a friend who had the same thing. Even after proving to eBay when the item was sent, they still had their selling account blocked for something that was beyond their control…
Probably volume based. If you sell 10 things a week and in that week 3 or 4 don't arrive? That's a 30-40% fail rate.
If you sell 1000s, and even a dozen don't arrive, that's still around just 1%.
Some suggestions I can think of:
Don't start your ebay new account with envelope style deliveries, stick to parcel only. Those doc style articles tend to take forever to get to buyers.
Do not drop ship. Sell only why you have on hand.
Commit to send orders within 24 working hours.
Be aware of eBay seller defect systems which caused by either no stock issue (thus why sell only what you have) and non responsive to buyer disputes.
If you sent parcels then you would have had tracking. As such, once you supply Ebay with proof of postage and can demonstrate the delay was the fault of AusPost, then they will reinstate your account.
Same thing happened to me in the USA They are incredibly hard to work with, just like PayPal once they make their "decision." I'm sorry, you need to look into stealthing now.
Don't know how to get your account back, but if you get a new one - always send with tracking.
They've done you a favour - sell on Gumtree or Carousell instead.
I think you need to always update the buyer/ebay of the tracking number to avoid this issue
Open an account in your partner's name?
Did the parcels eventually arrive? Maybe try contacting eBay again and ask when the ban can be lifted.