Sumo Energy and Gas

LEveryCent on 29/05/2018 - 14:52
Last edited 29/05/2018 - 16:04 by 1 other user

Looking to sign up to new energy and gas provider. After entering my details and doing the Vic Gov switchon compare they have popped up with Sumo.
Anyone with these guys? Rates look good but some random reviews complain of a hike in price/rates after first bill… checked other company's and to be honest they all reviewed bad so looking for some real ozbargainer reviews

Are you with them?
How long?
Any problems?
Any recommendations?

Looking at general rates and daily charges.. trying to not get sucked in on the whole pay in time discount percent only and looking at it as a whole.
Thanks in advance!

Home & Garden Sumo

Related Stores

Sumo
Sumo

Comments

  • poboy on 29/05/2018 - 15:20

    If Sumo was recommended - double check the figures and go with them. Changing to another retailer is easy if it doesn't work out.

  • s3n on 05/06/2018 - 22:50

    I have read bad reviews about Sumo starting with the discount then the next month jacking up the rates but hey other retailers have done that to me in the past too …

  • yoyo6 on 06/06/2018 - 18:14

    I am irate. As soon as I joined they bumped up the prices. I look on their website and they are still offering my old rate to new customers so I call them and ask them to change me to that rate but they refuse. They plainly admitted to me that the rate on their website is an acquisition rate. You will wait at least 30 minutes to get them on the phone and they essentially admit it is a bait and switch scam. Save yourself the hassle and go with someone else to begin with. It takes time and energy to switch companies you will not get any savings out of them.

  • WreckTangle on 24/08/2018 - 22:08

    Looks like sumo have a bundled Internet power and gas plan now too. Wonder if the savings are any good?

  • 8200 on 19/09/2018 - 14:26

    They are ON NOTICE, 8200 has joined, BAD so far, but i am fair, will give them the benefit for now…

    • SayNOtoSUMO on 23/10/2018 - 16:04

      Hi 8200

      Can you please let me know what ON NOTICE means? Is there a possible class action relating to Sumo's sales and marketing tactics? If so, I'd like to join with our experience too

      • 8200 on 23/10/2018 - 19:09

        the other one is much worse, aymasim

  • SayNOtoSUMO on 23/10/2018 - 16:03
    +1

    DO NOT DO IT. PERIOD!

    They breach the Retail Energy in Victoria Essential Services Commission code of conduct for marketing with their tactics.

    Welcome packages are written in such a way to IMPLY a 12 month plan and right on the dot, 3 months in, they will increase customer fees to over 55% and the only notice given, is after the fact, as a single line hidden on your bill.

    They fully admit that the rates they show you to join are only acquisition rates. Our issue is that they do not list ANYWHERE what your rates will be once you've joined, and their acquisition rates are not even that competitive!

    Seriously! DO NOT JOIN WITH SUMO

  • BellaWii on 21/10/2020 - 11:27

    I was planning to join Sumo for gas until I checked on Ozb. Wondering if Sumo have changed their ways since 2018.

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