New Laptop Delivered - Only to Find That The Website Price Has Tumbled by $200!

hubertlam on 25/05/2018 - 16:21

Hi all

Wondering if you've had a similar experience, and what ways are there to deal with it.

I made a purchase of the Lenovo ThinkPad X1 Yoga Gen 3 on 14/5 through an online rep. Silver model with 4G (black with 4G wasn't available). He gave me a quote that was better than the website price.

The laptop was delivered today, and just out of curiosity, I went to check Lenovo's website, only to discover the price of the laptop + all associated accessories + additional warranty had tumbled by an additional $200!

The Amex card I purchased it with had no purchase price protection (previously when Westpac issued Amex cards that was available).

Your thoughts?

Computing

Comments

  • [Deactivated] on 25/05/2018 - 16:27
    +11

    Buyers remorse sucks some times, but it's a part of life :)

  • garetz on 25/05/2018 - 16:31
    +1

    Oh no, prices can change over time.

  • dcep on 25/05/2018 - 16:32
    +12

    never check prices after you've bought it (except for price guarantee purpose)

  • RED27APPLE on 25/05/2018 - 16:46

    Bad luck, happens to everyone!

  • ozhunter on 25/05/2018 - 16:51

    It's called a sale.

  • oscargamer on 25/05/2018 - 17:03
    +3

    Do they have a returns policy?

    • hubertlam on 25/05/2018 - 17:58

      Need to check. Thanks!

  • waterbottled on 25/05/2018 - 17:41

    Just return it, and buy it again.

    • hubertlam on 25/05/2018 - 18:18

      There's a 20% restocking fee! :(

      • follow on 25/05/2018 - 19:58

        do you still come out ahead?

  • chumlee on 25/05/2018 - 17:50
    +3

    Get a card with price protection guarantee

    • burningrage on 25/05/2018 - 20:51

      Many cards (eg: Citibank, ANZ, and BoM) has Price Guarantee. Citibank is the most generous I think.

      Check your insurance t & c.

  • Savas on 25/05/2018 - 19:48
    -1

    The mistake was when you bought the laptop

  • foxmulder on 25/05/2018 - 20:47

    You can ask the store for refund the difference or halfway if they can't. If they still can't, too bad, they just don't really have to.

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