I store my loyalty cards inside the Commbank app.
Today when I was doing the self-service checkout at Coles the scanning wasn't working. When I asked a staff member about it she said that they were only accepting physical cards now.
Can anyone confirm that's the case?
From my experience, the barcode scanners at supermarkets suck at scanning phones.
Do you have the stocard app? This app adds more light and whilst it isn't as reliable as a physical card it's pretty good, I haven't had a fail yet.
Yes I do. Not sure what you mean by "adds more light". It just turns up the brightness which is no different from doing it manually in the settings.
Try turning the brightness of the phone up. That helps sometimes for me scanning QR codes off the phone for Qantas or Ikea.
Use Stocard app and everytime it scan, may be it take quiet a few attempt but all sucess.
I also store egiftcard on phone and they also get withput problem.
FFS, it's a barcode, it shouldn't matter the source. It's just an incompatibility between their reader and your phone. Turn brightness up to max and turn off any screen filters. If that doesn't work, too bad.
Yeah that's crap. I used Stocard and CamScanner about 30mins ago for flybuys and a flybuys voucher
Don't know, I tried to take a flybuys from the coles checkout (the paper ones you get) and I saved that barcode onto my phone (google pay) and it never worked on the Coles Checkout. I just recieved my real flybuys card today and it seems to have the same numbers? I rescanned though and will find out soon. Feels odd that it wouldn't work since I assume its just a barcode scanner, seems odd but will see soon. Might just be the brightness of my phone.
Can't remember if Coles has handheld barcode scanners or not, but if the regular scanners don't work, use the handheld one.
No, not true. I printed out a barcode on my label maker and put it on my Myki/Opal card and it works 100%. I do the same for Woolworths Rewards. Saves having to carry all the different cards.
What label maker do you use? This seems really nifty.
I use a brother ptouch label printer - has a USB connection so I just plug it into my PC and print it that way! I used a barcode phone app to make sure that the original barcode and the printed labels "show" the same numbers with the correct encoding.
Ohhh Thanks! That makes sense. Will definitely need to check if my label maker has that functionality too.
Wow that's clever! Thanks!
Perhaps what the staff meant was they don't accept digital cards. A printout is a physical format.
Commonwealth app is digital.
I scan mine from Samsung Pay app and that seems to work on the big scanner, but not 100% the time with the small scanner that points downwards and the small Woolies one on the side of the big one.
The flybuys app has the barcode in it for scanning with the high mounted phone scanner.
The scanners that scan your cards or your phone are either laser based scanners (a red laser hits the barcode, bounces off and hits the sensor) or an image based scanner (a camera looks at the barcode on your phone and a computer decodes the message).
Either way, they both actually cannot tell whether they are looking at a card or a screen of a phone. All they are looking for is an image of a barcode…
The laser scanner that you put your products on to scan are usually the older laser-based ones — it won't be able to read a smartphone screen.
But the doodads mounted vertically on the side of the self-checkout are 'add-ons' to the machine; they are camera based scanners and will read both a phone or a card.
Love the doodads
I actually find that I can normally scan barcodes on the phone using the main scanner but the check out staff normally have problem scanning if they try to scan using the little scanners on the side.
Negative.
Coles has better scanners than Woolies at scanning phones I find.
At my local Woolies, if you do self serve, you have to get the attendant to help you key it in manually. Manually!
I mean its not Coles fault your phone wouldn't work
Coles have two scanners. The register and the smaller flybuys one. The register doesn’t work well with digital cards. The smaller flybuys one works fine for digital cards as long as (as others have said) the brightness is up high.
Secondly, not allowing digital cards is an absolute lie. The coles and flybuys apps both provide a digital barcode within them. Why would coles provide a digital option twice and then not allow them? That wouldn’t make sense.
I’d fill out the contact form on the coles website explaining the situation so head office ensures that store is better informed. Though it was probably just a lazy staff member.
And finally, you can take your receipt and flybuys to the customer service desk and they can add it retrospectively.
Okay so I'm obviously super late to this but seriously I only found this out today :O! Wish I read your comment beforehand. Never realised they have the normal shop scanner, and then on the right, under where they have paper flybuys card theres like a third scanner that does just the card.
Seriously blew my mind, and I feel like such a dolt that I keep using the normal scanner like I do at Woolies! anyways cheers mate!
Woolworths have added these mini card scanners now too.
Definitely not something I have heard about. Flybuys is literally just the barcode so shouldn't matter where it's from. I use it on my phone all the time.