Hey guys, long story kind of short.. I recently moved interstate and for a few months I was unemployed. I had a personal loan with Commonwealth bank which they kindly put the repayments on hold for me under financial hardship for a few months while I was looking for work. When setting this up I specifically asked them that once the 3 months are up, will everything go back to the way it was before, which I was told yes.
Fast forward a few months and I knew the financial hardship had come to an end and expected my auto repayments to continue once again. A week later I receive a letter from the bank stating that my debt has been sold to a debt collecter. I called to find out why and I find out they didn't set back up the auto repayments and I missed a payment. So it's dodgy what they did because I wasn't notified until they had already sold the debt but it could potentially work out better for me anyway.
I called the debt collection company yesterday and found out they can do a pretty decent discount if I can pay the debt off in full which I should be able to do hopefully within a couple weeks. I know they pay almost nothing to buy these debts off the banks.
The amount owing is roughly $20k and the guy has told me he can easily take 20% off if I pay in a lump sum. Just wondering if anyone has had any experience with debt collectors and how much of a discount I would be able to push for? Thanks in advance.
Push for 30%, there's no harm in trying.