Simpson Front Loader Washing Machine - Troubleshooting

LMast on 12/05/2018 - 14:06
Last edited 21/05/2018 - 11:14

Hi,

We have a Simpson Front Loader Washing Machine SWF10761. Problem is - as we start the washing cycle it goes into End cycle. Previously as we start - from washing mode, it would lock door and then after doing the washing it would end cycle.

We tried via Manual to do Troubleshooting.
Door closed properly
Plug into power socket
Change options and start cycle
Not on delayed washing mode

None of the above worked, so cleaned the filter seeing the manual as well - but no success.

If guys can please share more troubleshooting or experiences it would be great.

Thought we will try community first before we call the technician $ 145 minimum call out fee in Sydney OR Get a new one.

Update : Fixed now - with help of user altomic (Thanks!)
"lay the water outlet hose down flat and start a cycle. it should be able to pump out any excess water. (lay down some old towels to collect the water. you want to make it easy to pump old excess water out (make sure you turn the inlet tap off first) it will then beep at you when it wants to start to fill so then place outlet house back in original position and turn on water inlet tap"

Electrical & Electronics

Comments

  • altomic on 12/05/2018 - 14:34
    +5

    hi. for the last 12 months I have had a hobby of collecting washing machines (hard rubbish or free/cheap on gumtree). I've had about 20 machines which were "broken". 13 of which I have gotten working.

    in my experience - there could be several causes for this issue:

    (1) a circuit board issue (it's not throwing up an error code)
    (2) the water pump has worn out (or is partially worn). most machines before they start a cycle will run the pump to clear out any old water. if a pump is not working to the full potential then it may not be able to clear the water and will throw an error.

    if it (1) then dump the machine (or try buying a replacement board)

    if it (2) then there are several things you can attempt. -
    (A) lay the water outlet hose down flat and start a cycle. it should be able to pump out any excess water. (lay down some old towels to collect the water. you want to make it easy to punp old excess water out (make sure you turn the inlet tap off first) it will then beep at you when it wants to start to fill so then place outlet house back in orginal position and turn on water inlet tap..
    (B) clean out the pump (there may be something stuck in/blocking the pump (I found 2 $2 coins in one machines pump) . to remove the pump It should be a couple of bolts, the in & out water pipes (remove the hose clips) and the power cable. if that doesn't fix the issue then
    (C) the pump itself may need replacing.

    • John Kimble on 12/05/2018 - 17:15

      Hijack attempt!

      Have you come across a top loader that during the wash part sometimes:
      1) won't spin anti clockwise at all, and the clockwise turns are in short sharp motions with an unusual sound
      2) spins clockwise fine, but won't spin anti clock wise the same "distance" and when it tries it makes a horrible banging noise
      3) on the odd occasion works fine as usual, spinning both directions normally

      sometimes smell a slight electrical smell…

      It's an old Hoover 550? spin/rinse part seem fine.

      Any ideas? I'm thinking something wrong with the "gear" or "teeth"?

      I would post a video, but cannot upload video files…

      I am probably just going to buy a new one; like most people…

      • altomic on 12/05/2018 - 18:22
        +3

        don't really touch top loaders. - have fixed 2 and gave up on a third.

        first thing I would look at is if there is a drive belt (or is it a direct drive?) - is the belt loose, worn, floppy?.

        I did pick up a top loader which according to the previous owners "wasn't really spinning". loaded in to the back of my car , the machine was on it's side, bottom facing out. I could see the belt was worn out and sagging pitifully. bought a replacement off ebay for $8. fitted it and gave the machine a good clean and a test. it worked perfectly. flogged it on gumtree.

        the other thing it could be is the carbon brushes of the motor are failing and need replacing. really simple job. you can pick up carbon brushes for $3 on aliexpress.

        or, as you suggest, it could be gears in which case, unless you had a donor machine then, unfortunately, it's probably not worth repairing.

        it's certainly not a tumour.

        I dislike the waste of modern appliances - and the lack of cost effective repairs. if I had the time and the funding then I'd open an appliance repair business that didn't charge a $130 call out fee. and would you use reconditioned parts. and would repair/ fix and then sell donated old appliances

    • Mast on 21/05/2018 - 10:36
      +2

      Hi Altomic!

      Thanks heaps for sharing details - and sorry for delay in getting back as I was travelling and I wanted to try and share feedback.

      Finally this Sunday I took out the machine after undoing the water inlet and outlet and laid old clothes below the machine, and ready to followed steps as advised.

      Happy to inform that the machine did start at step 2(A).

      It drained out water about 1L and it was bit foamy, so assume it was excess outlet water or cycle stopped in between. Then we ran an empty cycle and hey hey it is running all well now.

      Thanks once again Altomic!

  • HeWhoKnows on 12/05/2018 - 16:01

    For under $100 just buy a used washing mahine from Gumtree.
    Plenty of good Australian made ones going around $60 that will last a lot longer than your Simpson machine made in China

    • Diji1 on 12/05/2018 - 20:26

      Australian made

      Er … really?

      • mskeggs on 12/05/2018 - 20:38

        Electrolux manufactured a lot in Orange nsw until a couple of years ago.
        Brands included Westinghouse, Dishlex, Whirlpool

        • Cheeper on 12/05/2018 - 21:04

          Assembled with parts from where?

        • mskeggs on 12/05/2018 - 21:39

          @xywolap:
          I don't know where most of the parts used at the Electrolux factory came from, but probably from Australia until reasonably recently. I do know the sheet steel used in the body of the washers and fridges came from Wollongong. Most of the electrical cable from Newcastle (at least 10 yrs ago when I had a friend working at that place).
          I believe until the last 15 years or so, nearly all the water valves in the world were made in a bunch of small factories in Italy, for example, as they had been since the 1950s.

          Don't fall into the trap of thinking the way things are is the only way they can be.
          20 years ago it was still routine to have Australian made things like washers, dryers, fridges. 20 years before that you could buy a TV made in Australia, and people were suspicious of Japanese manufactured stuff. When I was a boy I got some plastic soldiers with Made in Hong Kong stamped on the bottom, and that would have been the only thing in our house made in China in 1980.
          Matchbox cars were made in Britain. Bikes and sports gear was made in Australia. Things like clocks and calculators came from the USA then later Japan. Stuff like toasters and heaters were made in Australia.
          My Dad made three pole electrical switches at the AWA factory in Sydney in the 1960s. I assembled bathtub spa motors in Sydney in the early 90s.
          Camry's were made in Melbourne until a couple of years ago.

          It's only pretty recently the idea of international supply chains became viable, as communications, finances and transport improved at the same time politics allowed millions of poor people to leave the countryside and work in manufacturing.

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