Harvey Norman Return Policy

schede on 11/05/2018 - 20:48
Last edited 12/05/2018 - 09:55 by 1 other user

So 9 days ago I bought the Sony 65 x7000e which of course has no gone on sale. Do I have any recourse via either the return policy or any sort of guarantee on price after you buy? I read their policy but it is thin on detail. Thanks

Electrical & Electronics

Comments

  • Ughhh on 11/05/2018 - 20:50

    https://www.harveynorman.com.au/customer-service/refund-poli…

    Change of Mind
    Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

    Seems pretty clear…?

  • schede on 11/05/2018 - 20:59
    -4

    Yes I read that but I don’t want a refund…

    • Ughhh on 11/05/2018 - 21:03

      Do I have any recourse via either the return policy or any sort of guarantee on price after you buy?

      So… you just want to return it without getting any money back? Or do you want to return it in exchange for peanuts or something?

        • Ughhh on 11/05/2018 - 21:11
          +3

          You'd have to contact the store first, if you've heard of 'live chat' or a picking up a phone before…
          No written policy, means it's up to individual store.

        • Ughhh on 11/05/2018 - 21:55
          +1

          @schede:

          Common sense not so common and easy for some it appears.

        • Ughhh on 12/05/2018 - 12:40
          +1

          @schede:

          Depends, did you make 6000+ post/comments lacking common sense?

    • Ocker on 12/05/2018 - 08:45

      Well what part isn'r clear?

  • FoxJump on 11/05/2018 - 21:11
    +3

    Did you pay with your VISA platinum card? If so, they have that price difference match thingo on it.
    IIRC: If the difference is > $100 then VISA gives you the difference back ..

  • Euphemistic on 11/05/2018 - 21:17
    +7

    You bought something from hardly normal that wasn’t on sale? How did that happen?

    • D C on 11/05/2018 - 22:21
      +5

      You bought something from hardly normal

      There's his problem.

    • Caped Baldy on 12/05/2018 - 10:37

      Clearly not a professional ozbargainer.

  • [Deactivated] on 12/05/2018 - 10:57

    What did your store say when you contacted them??

  • jelko on 12/05/2018 - 10:59

    Have you opened the box?

  • bongom on 12/05/2018 - 11:08
    +1

    Sell on Facebook Marketplace. Make sure to get a screenshot of the bank receipt.

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