ING Debit Card - Random Declines

Anyones ING orange everyday debit card get random declined recently ?

Or is it just my card ..

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Comments

  • its just your card.

  • What response code?

    • 1st was the eftpos machine displays something like - declined - service not available
      didn't see receipt
      Tried twice with ING no go , went fine with a different card

      and just now, got declined again … receipt says "DECLINED - VE"

      • +1

        Because it has letters in it, sounds like a terminal issue that doesn't even reach ING.

        Response codes from the issuer are usually numbers between 00 and 99.

        https://www.cardaccess.com.au/bank-response-codes/

        • There are 2 char letter responses, eg 'UC' for 'Uncharged card', which means try to process a refund on the wrong card, not the original (a popular complaint on OzBargain).

          Dunno what NV means.

          If @OP tried 3 cards then it sounds like a terminal error. Comms down or something.

  • What do you mean by recently? I don't remember if it was yesterday or the day before, I got declined that morning with Just a NAB debit card 3 times. No idea why since its always worked at this cafe, and has since. So maybe system was down for only some cards recently? (Not just ING?)

    • happens just now

  • -1

    Helpful tip: you have to have enough money in your account to make a successful purchase.

    • yes i do

  • +1

    What did ING say when you asked them?

    • -2

      should rephrase : What did EFTPOS MACHINE say when I asked them ?

    • +5

      obviously they said to post on ozbargain. How can there be any other solution?

      • -1

        Because the question is directed to Ozb obviously, hence ..

        "Anyones ING orange everyday debit card get random declined recently ? "

        • Perhaps you should contact ING to discuss the issue?

  • How often?

  • Probably the Telstra outage

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