PSA: 13-Inch MacBook Pro (Non Touch Bar) (October 2016 to October 2017) *Expanding* Battery Replacement Program @ Apple

Detective Pikachu on 21/04/2018 - 19:53
Last edited 21/04/2018 - 19:54

Moved to Forum: Original Link

Posting this based on the prior iPhone Battery Replacement post and as a matter of safety. Apple say it isn't a "safety issue" but expanding battery seems concerning eitherway.

Just announced:

Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number.

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Comments

  • smuggler on 21/04/2018 - 19:56

    Gotta love Apple's free of charge replacement.

    • bdl on 21/04/2018 - 21:12

      Gotta love Apple's QA process these days :P

      • smuggler on 21/04/2018 - 22:24

        I was gonna make fun of that as someone who has never owned an apple product, but I instantly am reminded of douche bag companies who refuse to offer help when wanting to replace phone batteries in the warranty period.

    • StickMan on 23/04/2018 - 08:41

      What exactly is amazing about a manufacturer doing a soft-recall and replacing faulty parts within 1-2 years of purchase?

      • smuggler on 23/04/2018 - 17:59

        because other companies don't go to the lengths apple does

  • Being Askhole on 21/04/2018 - 19:57
    +1

    Thanks Mate :)

  • ce5himm on 21/04/2018 - 20:01
    +1

    ok mine is eligible. maybe i should wait another 2 years, get it replaced before the 5 years coverage expire. to make most of it

    • steven231 on 21/04/2018 - 23:14

      That's a really good idea, because it'll be like having a semi-new laptop. Battery makes all the difference.

  • InternetExplorer on 21/04/2018 - 20:24

    Damn i was hoping for a new battery :-(

    The serial number you entered is not eligible under this program because either:
    - It's not in the affected serial number range.
    - Our records show that your battery has already been replaced.
    - Our records show it's no longer eligible for a free replacement under this program.

  • [Deactivated] on 21/04/2018 - 20:41

    My ten which I broden’ed are all eligible

  • mattshankar on 21/04/2018 - 20:51
    +1

    my 2011 MacBook Pro battery just did that a week ago. The battery expanded and nearly broke the casing. Thankfully it didn't explode on me. Never had such experience with any other devices before. Scary situation to be in.

    • InternetExplorer on 21/04/2018 - 21:37
      +1

      Take that to apple. they might replace it for free

  • mattshankar on 23/04/2018 - 11:08
    +1

    Thank mate but don't think Apple would cover for a 7 year old laptop. But have to give credit to Apple for replacing the display for free when the outside cover came unglued for no reason about 2 years ago.

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