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LG 29UM59A-P 29IN (21:9) UltraWide Full HD IPS 75hz Display $265.88 at Mediaform eBay

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  • Good deal, great price for a minor upgrade if you’re in the market for an ultrawide but not willing to go 1440

  • Avoid this seller. I purchased a new monitor from them and was sent a repackaged one with protective sleeves ripped, scratches on the stand, and an energy sticker that had been removed, used as a notepad, then reattached to the screen with what appears to be superglue.

    The replied extremely unprofessionally and claimed it was the fault of ViewSonic and refused to accept a return. I'm currently going through the Office of Fair Trading to get a refund.

    • You bought from their eBay store? You can claim from eBay PayPal.

      Mine came from ingrammicro directly.

    • Why go through that when Ebay and PayPal will side with you? Pointless.

      • Have you used eBay's new dispute process? Unlike the old process operated by PayPal, it is hopeless.

        When I received the monitor and noticed the flaws, I contacted the seller that afternoon and provided pictures of the defects. They then launched an investigation and promised to get back to me. A week later they did and asked for more photos of the problems. By that time, I was overseas and could not provide them until I returned three weeks later which was out of the supposed 30-day DOA policy (no where on the listing does it state such a thing). Ebay sided with them on this point, inexplicably.

        I've also contacted ViewSonic and they claim there is no way a product could be shipped from them in such a condition.

        • eBay has 30 days guaranteed return and Paypal possibly 3-6 months, can't remember the exact time.

          As long as you instigated it before 30 days on ebay, you have nothing to worry about.

        • @scuderiarmani:

          This was a couple of months ago; eBay sided with the seller on the account that it was outside of ViewSonic's 30-day DOA policy (even though this legally does not undermine my right to a refund under ACL). It honestly seems like eBay gave preferential treatment to the seller in the dispute case due to their affiliation in promotions like this.

        • @Comfortably Numb:
          Than go with paypal.

          If you raised it before 30 days, you are guaranteed a return through ebay.

          eBay certainly does not favour sellers.

        • @scuderiarmani:

          You can't open a dispute with PayPal for any eBay transactions—it just redirects to the eBay dispute page.

          I did raise it before 30 days and eBay denied the return despite being provided the evidence. It isn't guaranteed.

        • @Comfortably Numb:
          Unless something has changed very recently you definitely can.

          I had to return a faulty smart watch a few months ago, that I was unable to test prior to 30 days, I got given the run around from the seller (a big one on ebay) and Paypal immediately sided with me, I had already returned the item and was awaiting a refund.

        • @scuderiarmani:

          You're right, it seems you can—the process is pretty convoluted and has changed since I last did it, and I assumed PayPal had removed support for eBay purchases since the separation of the two companies. Thanks for your help.

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