Woolworth Rewards Hacked?

wongus on 15/04/2018 - 21:02

Hi,

Anyone else having the same problem. My Woolworths reward account (and also my wife's) showing no history and zero points. Have they been hacked, a glitch or just us? Thanks

Food & Grocery

Related Stores

Everyday Rewards
Everyday Rewards

Comments

  • [Deactivated] on 15/04/2018 - 21:03
    +3

    Probably hacked by woolies

    • Zedsdeadbabyzedsdead on 15/04/2018 - 22:49

      Wow would never try and rort the system, they are an honest company, just scraping by. We should donate all rewards cards to Wow in unison and pray to the Orange Gods.

  • No Username on 15/04/2018 - 21:10

    Did you accidentally use your points as credit for your purchase?

    • wongus on 15/04/2018 - 21:12

      Not really but it still shouldn't be showing 0 points as it is redeemed in multiples of 2000 plus there is no shopping history either

      • No Username on 15/04/2018 - 21:13

        Are you using the app or website to view your points?

        • wongus on 15/04/2018 - 21:16

          Initially on app then double check on website.. then checked my wife's account

  • Pigey on 15/04/2018 - 21:15
    +2

    I bought some Gift Cards today and was meant to receive bonus points.
    The bonus points were noted on the receipt, but not added to the account.

    My local Woolies was saying there was an EFT Link glitch today. I suspect it is related.

    • No Username on 15/04/2018 - 21:23

      Most likely this issue then.

  • nicread on 15/04/2018 - 21:25
    +2

    My account also says 0 points and no transaction history

  • steven6 on 15/04/2018 - 22:19
    +1

    My a/c also says 0 points and no transaction history, but does show fuel discounts

    • gguu on 15/04/2018 - 23:23
      +1

      Same here,no points, no history, two fuel vouchers

      • steven6 on 16/04/2018 - 10:07

        Just went back to normal, got all my points back now.

  • Zedsdeadbabyzedsdead on 15/04/2018 - 22:50
    +1

    My account says 'Wow are scam artists'. Must have been hacked….

  • lameboyadvance on 16/04/2018 - 02:23
    +1

    Mine also says 0 points and $0 since joining.

    Not a major loss, only had just under 2K points, and have always found WW/ER the worse of the two compared to Coles/flybuys anyway.

    • lameboyadvance on 16/04/2018 - 13:14

      Just checked and my entire 1,996 points are back again. Guess the system was down.

      Yay, now I only have to wait 1 more shop so I can get $10 off the following shop… Meanwhile, flybuys is throwing $20 worth of points at me every month or so for spending $X per week (which I'm usually spending anyway).

  • knobbs on 16/04/2018 - 07:37
    +1

    All 6 accounts 0 points 0 history but all fuel discounts still there. I thought they found out about my multiple accounts but guess it's everyone.

    Be disappointing to lose them all though, at least $40 discounts gone

  • singlemalt72 on 16/04/2018 - 08:40
    +1

    All good for me as of 8:30am AEST

  • therichardsons on 16/04/2018 - 08:55
    +1

    We had our accounts drained a few months back - someone used points in 'Blacktown' even though we've never been there.

  • ashikk on 16/04/2018 - 10:20

    I was told that they had system outage at date center in Eastern Creek over the weekend when I was shopping yesterday

  • JIMB0 on 16/04/2018 - 19:26

    Looks like their entire IT system went down today.
    http://www.abc.net.au/news/2018-04-16/woolworths-checkouts-a…

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