JB Hi-Fi Refunding Shipping Costs for Late Delivery Notice

LJeice Quintero on 11/04/2018 - 12:28

So I bought the Sony WH-1000XM2s from this awesome deal by headphonejack, with an estimated delivery time of 17 April or earlier. I received an email that said there was a delay from their supplier and that they would receive the stock late next week and would then send it on to me.

I replied saying that my friend who ordered on the same night had received his pair (he actually had), and that I had ordered it expecting it to be delivered by the 17th. I then asked for a refund of the shipping costs of $4.95 because of the delay and to show that JB Hi-Fi cares for it's customers.

I just received an email and paypal notification that the shipping costs had been refunded.

TL,DR - If JB Hi-Fi are late on shipping, try asking for a refund of the shipping costs or some other compensation, you may be surprised.

Electrical & Electronics Headphones Sony

Related Stores

JB Hi-Fi
JB Hi-Fi

Comments

  • [Deactivated] on 11/04/2018 - 12:29
    -7

    Woohoo jackpot you’re rich now
    $4.95 great refund

    • John Kimble on 11/04/2018 - 12:39
      +9

      On 🔥 tuzii. Really gunning for 10,000 comments aren't you?!

      • [Deactivated] on 11/04/2018 - 13:19
        +4

        Soon, very soon

      • SBOB on 11/04/2018 - 20:34

        quantity not quality right ;)

    • tsunamisurfer on 11/04/2018 - 12:53
      +3

      Check out the deals on Ozbargain where people are happy to save $5 or less.

      • [Deactivated] on 11/04/2018 - 13:20
        -1

        If I save 1cent I’m happy

  • headphonejack on 11/04/2018 - 12:40
    +6

    Great news! This is OzB - every cent counts!

  • follow on 11/04/2018 - 13:38

    Lucky yours wasn't cancelled

    • Jeice Quintero on 11/04/2018 - 13:50

      People's got cancelled? Man that's rough. They did ask me if I wanted to cancel the order due to the late delivery… but guess I'm lucky afterall

  • Nutrino on 11/04/2018 - 18:45
    -2

    OMG, that's such a cool story!!!!…..

    • John Kimble on 11/04/2018 - 18:50

      Is that you tuzii?

      • Fuzor on 11/04/2018 - 22:22

        Tuzii wannabe. Thats anyone whos not original.

  • rickyricardo6 on 23/04/2018 - 08:42
    +1

    Asked for free shipping and they provided. Thanks for the tip OP! Makes the wait more bearable

    • shonofear on 23/04/2018 - 08:56

      who did you reply to? email?

      • Jeice Quintero on 23/04/2018 - 11:25

        I received an email from "[email protected]" regarding the stock delay, who I replied to with my shipping refund request. I then received a reply from "[email protected]" regarding the refund. So I'm guessing you could try either of those 2 emails.

      • rickyricardo6 on 23/04/2018 - 11:33

        I did it through their website, going through email about my order.

    • Jeice Quintero on 23/04/2018 - 11:20

      No worries man! Glad it worked

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