I mention the 3 names because they're all the same organisation if you look into it (ABN search, ASIC records etc).
On 6 March 2018 I buy a phone from them. $640. It's Sydney to Sydney so should be a few days. Yesterday 22/3 it still hasn't arrived, but the odd thing is the tracking number apusexpress gave me still doesn't show any info - the status was still 'item has not been scanned' 2 weeks after he supposedly shipped it. So I started a paypal claim on that basis.
Today Paypal sided with the seller. Their reasoning was apusexpress gave them a tracking number and that's all they need. Lol. So I call AusPost and ask them about this tracking number - here's where it gets interesting. AusPost customer service rep finds out that a) this tracking no. was for a parcel delivered in 2017 and b) aint even to my address. I call paypal telling them this - they want an AusPost letterhead with name and number of the CSR who's making the statement - graciously the AusPost staff helped me by sending me an email.
Email proof from AusPost: https://imgur.com/PAbteP4
I uploaded this email to paypal after convincing them to re-open the case. Awaiting paypal's backoffice to come to the right decision, hopefully.
Anyway while I wait I'll be filing a chargeback with my bank, and if I have time later this week, maybe fill out a Statement of Claim at my local court, because (profanity) so much Zapals, Shopping Square and Apusexpress for trying to scam me.
What's interesting actually is how they operate. Seems like they would give you an old tracking number and in case anything goes wrong, paypal just needs to see the tracking number was successfully delivered - they will just take the seller's word about where and to whom it was addressed.
why paypal don't cover express post tracking then