Hi guys, I have just recently replaced the carpet of my house. I need a suggestion of which vacuum cleaner to get as our trusty Hoover Bagless Smart with Turbohead attachment is not compatible with the new carpet.. the new carpet is too thick that the Turbohead would get stuck, so we're temporarily switching back to the default head while looking for the next vacuum.
Our apartment unit is carpeted aside from the bathrooms, kitchen, laundry room and balcony, so pretty much all living space. The new carpet is about 10 mm thick cut pile, made from Eco Triexta (corn fiber I believe).
We went to Godfrey's a couple months ago and they suggested something rather expensive, region of $600. They also did the whole sale spiel about it being better than Dyson etc etc.
I am open to any suggestions, so I'd appreciate your input!
Update:
Thanks all for the input, Miele Complete C3 Cat and Dog seems to be getting a resounding recommendation from the community. Reading from its website though, its Turbo head doesn't seem to work as well on long cut pile carpet. I'm heading to Bing Lee sometimes this week with leftover of my carpet to test!
Update 2:
I went to Bing Lee today, tested the Miele C3 Cat and Dog on leftover carpet, the Turbo head was stuck and wouldn't move! We also did a test drive on a high-end Electrolux unit to no avail which worked on the carpet, but visibly didn't clean the dirt residue very well.
We then went to Godfreys to get recommendation and explanation as to why the Miele Turbo head didn't work - because it does not have height adjustment so it wouldn't work on high carpets. After 2 hours of demonstration and testing several units in store, we settled on the Ferrari of vacuum…. the gold Sauber unit priced at RRP $2,299 which cleans fabulously well.
TL;DR OP wanted to get new vacuum cleaner for thick carpet, OzB recommended Miele C3 with turbohead, OP tested and didn't work with carpet, OP bought pricey Sauber vacuum instead, OP is now broke.
Miele bagged vacuum. End of conversation.
I have one and my carpets have never been cleaner.
Edit: C3 Cat and Dog is a beast of a machine.