So My GPU died, and I am trying to get it to be RMAed because it is still under warranty for another year. Sadly I bought it from Amazon US, and I am not sure if I need to send it to Amazon or EVGA directly. Has anyone experienced this before? I have contacted EVGA support to tell them of my situation and am still awaiting reply(probably because its the weekends).
Yeah I don't really know how that works to be honest. I think it means that warranty applies to everyone who bought it and still has the receipt and hopefully it is.
You need to fill out the RMA form and send it to Taiwan. They don't ask for the receipt just the serial number. https://au.evga.com/support/guestregister.asp
Ok I have filed the RMA and the receipt, just waiting for their response. My question is it still going to Taiwan even though I bought it from Amazon?
not sure but I think that's the case
Thank you for your comment! Hopefully I don't have to spend too much on shipping if its Taiwan!
@jo1000500: It's about $37.65 via auspost standard shipping or $29.79 economy :( took about a week and a half to reach Taiwan on standard shipping when I did it. Good thing is they processed it very quickly once they received it and send out a replacement which I received like 3 days later.
@lolmao: If you still remember, what packaging did you use to ship it to them? Will the auspost satchel be enough with some bubble wrap?
@jo1000500: I had an old amazon box and some bubble wrap. A satchel with some bubble wrap should be alright.
I heard that EVGA had an international warranty?