Hi All,
This is applicable to all the people who took up the Christmas special on the Telstra Pixel 2 $59/month + 15GB as from these posts:
Telstra Shop
JB HiFi
You can potentially get the plan reduced to $49/month with 20GB data due to false advertising.
here are the screenshots - take note of the fine print which says "Includes 1 Foxtel Now starter pack"
Screenshot 1
Screenshot 1 zoomed
Screenshot 2 mobile site
The starter pack is actually only included in the $79/month plans and higher and is worth $10/month.
I went to 2 different telstra stores and both stores were unaware of the fine print until I pointed it out to them and I was promised that it would be applied to my account once I signed up. After 1 month there was no foxtel starter pack under "my offers" so I put a complaint in online stating false advertising.
I was contacted by a telstra who explained that the foxtel starter pack was not included but if I had screenshots of the advertising then they could do something for me. So I emailed the screenshots and they finally started to offer me something. Telstra first tried to have the foxtel pack included in my plan but that failed to work so they offered me $10 credit per month for 24months and 5GB extra as good faith ( I only asked for $10/month credit for 12months because thats how much the foxtel starter pack was worth).
This only started to take effect from the 2nd month of my 24month contract so it's really a $230 credit with extra 5GB/month data - but hey I'm happy, it was worth my 1-2hours of effort.
Hope other OzBargainers can use this too
Does the $10 credit 'expire' (for want of a better word) after 12 months?