Hi All,
Just wondering if anyone received an email from TPG or your isp in regards to a refund for not achieving the speeds you paid for? Here's the email I got today.
"Dear Homr,
You are entitled to a refund for your previous NBN contract with TPG
We are writing to inform you that we have checked your National Broadband Network (NBN) connections you previously had with TPG and found that you could not receive the internet speeds you were paying for. We have entered into an undertaking with the Australian Competition and Consumer Commission (ACCC) to offer you a refund because we are likely to have breached the Australian Consumer Law. As a result, we are offering you a refund of $50.
You were paying for a Superfast plan which had maximum speeds of 100Mbps download and 40Mbps upload.
The maximum speeds you could actually receive were 54.807Mbps download and 23.528Mbps upload."
Anyone else received this or is this some sort of scam??? Pretty underwhelming that the refund is only $50, was expecting couple of $100s :p
if you don't want 50 bucks for nothing, ill take it.