Hi,
Was there a Zapals rep around here from memory? Made an order 100840428 for two QI chargers on 31/12/2017 and they've marked the order as complete, however I've not received them and it's now mid-Feb. No response to emails or anything of course, as I may have expected given the poor reviews it seemed to get on this site.
Thanks
Jonathan
Great thanks for that, I'll give it a shot
I just realised they will probably be away now for Chinese New Year, so you might not get a reply until the end of next week. According to the GearBest post there is a "seven-day national holiday from Feb 14 to Feb 20 (inclusive)".
PayPal claim?
Might have to consider that route soon, thanks
Haven't got mine either. I have also submitted a paypal claim lol. Escalated just yesterday. They haven't responded for over a week.
same here, ordered 30/12/17, i just did paypal claim also
seemed Zapals didn't do anything at the end of December except take our cash..
Hmm I have an order placed on 11 Feb with a 5-8 day delivery and have received nothing. Emails to the help desk have got no response. Didn’t notice the NY shutdown - but that is over.
Will try the rep shortly and PayPal shortly after that if nothing.
Maybe it’s back to Banggood - while they can take a while, I have had no issues with the two items that didn’t turn up - they sent another straight away. They always response quite quickly. I’ve probably bought about 50 items from Banggood.
Similar case here, I ordered an item on 02-Jan.
No delivery, no response from their "customer service".
I escalated it to Paypal last week and it seems they won't response to them either.
Just waiting for my Paypal refund.
If you click on any store you'll see any store reps listed there. Zapals rep link